Senior Business Architect
hace 8 horas
**Job Summary**
Zendesk's Enterprise Architecture team is seeking a highly skilled **Senior Business Architect** to lead the development of business capabilities and process improvements across the organization. As a key member of the team, you will work closely with business and operational stakeholders to identify areas for improvement and develop strategies to enhance key capabilities.
**Key Responsibilities**
- Define and improve critical business capabilities across the GTM (Marketing, Sales, Service) landscape
- Assess and provide recommendations on maturation
- Develop high-level business architecture that helps business partners prioritize and sequence critical initiatives
- Visualize and create high-level value stream and process models
- Model, maintain, and present key Business Architecture work, including business capabilities, gap analysis, current and target state flows, value streams, process mapping and modeling, data modeling, and use cases
- Engage with Enterprise, Solution, and Domain Architects to assist with translating business capabilities to technical design
- Collaborate closely with IT Architects to craft optimal technical solutions to meet business needs and aligning IT strategies
- Design and optimize organizational structures, focusing on aligning team configurations, roles, and responsibilities to maximize efficiency and support strategic objectives
- Ensure that business processes meet both short and long-term requirements and support Zendesk's technology development as we grow
**Requirements**
- 5+ years of experience as a business architect or process architect
- Ability to document requirements for business process flows, capability and feature descriptions, gap analysis, KPIs, business use cases, and visual and textual techniques
- Ability to leverage requirements elicitation methods, including focus groups, white-boarding, surveys, or questionnaires to conduct business research and interviews in support of business capabilities and features
- Experience with design thinking strategies, including customer-centric development processes and leading Customer Journey Mapping sessions with business partners to define business optimization opportunities
- Experience using process tools like Signavio, Appias, Nintex, Lucid Chart, Vizio, Miro or equivalent experience
- Experience with data-driven approaches to capture, design, and build end-to-end business processes and creating operating metrics
- Ability to work independently with minimal direction
**Preferred Skills**
- Lean Six Sigma certification
-
Senior Business Architect
hace 5 horas
Xico, México Zendesk, Inc. A tiempo completoSenior Business ArchitectAt Zendesk, Inc., we're seeking a seasoned Senior Business Architect to join our Enterprise Architecture team. As a key member of our team, you'll play a crucial role in shaping the future of our business architecture and driving strategic initiatives across the organization.Key Responsibilities:Define and improve critical...
-
Senior Business Architect
hace 7 horas
Xico, México Zendesk, Inc. A tiempo completoJob Title: Senior Business ArchitectAbout the Role:Zendesk's Enterprise Architecture team is seeking a highly skilled Senior Business Architect to join our team. As a Senior Business Architect, you will play a critical role in applying a structured business architecture approach and methodology to gather key views and help define, re-engineer, and automate...
-
Senior Business Architect
hace 1 semana
Xico, México Zendesk, S. De R.L. De Cv (Mexico) A tiempo completoJob SummaryZendesk's Enterprise Architecture team is seeking a highly skilled Senior Business Architect to lead the development of business capabilities and process improvements across the enterprise. As a key member of the team, you will partner with business and operational stakeholders to identify areas for improvement and develop strategies to enhance...
-
Business Architect
hace 8 horas
Xico, México Zendesk, Inc. A tiempo completoJob Description**Business Architect Role at Zendesk, Inc.**We are seeking a skilled Business Architect to join our Enterprise Architecture team at Zendesk, Inc. As a Business Architect, you will play a crucial role in shaping the company's business architecture and driving process optimization initiatives.Key Responsibilities:Develop and improve critical...
-
Senior Business Architect
hace 4 horas
Xico, México Zendesk, S. De R.L. De Cv (Mexico) A tiempo completo**Job Summary**Zendesk, S. De R.L. De Cv (Mexico) is seeking a highly skilled **Senior Business Architect** to join our Enterprise Architecture team. As a key member of our team, you will be responsible for applying a structured business architecture approach and methodology to gather key views and help define, re-engineer, and automate processes across the...
-
Business Architect
hace 6 horas
Xico, México Zendesk, Inc. A tiempo completo**Job Summary**Zendesk, Inc. is seeking a highly skilled **Business Architect** to join our Enterprise Architecture team. As a Business Architect, you will play a critical role in shaping the company's business architecture and driving process improvements across the organization.**Key Responsibilities**Partner with business and operational teams, IT, and...
-
Business Architect
hace 7 horas
Xico, México Zendesk A tiempo completo**Job Summary**Zendesk's Enterprise Architecture team is seeking a highly skilled **Business Architect** to join our team. As a Business Architect, you will play a critical role in shaping the company's business architecture and driving business transformation initiatives.**Key Responsibilities**Partner with business and operational teams to comprehend...
-
Business Architect
hace 7 horas
Xico, México Zendesk, S. De R.L. De Cv (Mexico) A tiempo completo**About the Role**Zendesk's Enterprise Architecture team is seeking a highly skilled Business Architect to join our team. As a Business Architect, you will be responsible for applying a structured business architecture approach and methodology to gather key views (capability, functional landscape) and help define, re-engineer, and automate processes across...
-
Business Architect
hace 4 horas
Xico, México Zendesk, S. De R.L. De Cv (Mexico) A tiempo completoJob SummaryZendesk's Enterprise Architecture team is seeking a highly skilled Business Architect to join our team. As a Business Architect, you will play a critical role in applying a structured business architecture approach and methodology to gather key views and help define, re-engineer, and automate processes across the enterprise.Key...
-
Senior Process Architect
hace 6 horas
Xico, México Sap Se A tiempo completoAbout the RoleWe are seeking an experienced Senior Process Architect to join our team at SAP. As a key member of our consulting unit, you will play a critical role in helping our customers adopt SAP innovation and deliver projects with the right methodology and tools.Key ResponsibilitiesDevelop and implement end-to-end process solutions across multiple SAP...
-
Senior Business Solutions Architect
hace 1 semana
Xico, México Salesforce, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Business Solutions Architect to lead our enterprise customer engagements. As a key member of our team, you will partner with stakeholders to achieve business vision and deliver customer ROI.Key ResponsibilitiesLead one or more workstreams in enterprise customer engagements, partnering with...
-
AWS Senior Cloud Architect
hace 1 semana
Xico, México Bsystems A tiempo completoAbout BsystemsBsystems is a technology company dedicated to providing innovative solutions to its clients. We are currently seeking an experienced AWS Senior Cloud Architect to join our team.Job SummaryWe are looking for a highly skilled AWS Senior Cloud Architect to design and implement cloud-based solutions for our clients. The ideal candidate will have a...
-
Senior Architect
hace 9 horas
Xico, México Aecom A tiempo completo{"Job Title": "Senior Architect", "Company": "AECOM", "Job Description": "We are seeking a Senior Architect to support a large-scale project. Key responsibilities include: - Managing regional finishes and new construction technologies - Managing construction regulations and standards - Managing accessibility standards - Creating project presentations and...
-
Senior Business Solutions Architect
hace 6 horas
Xico, México Epam Systems A tiempo completo**About the Role**As a Senior Business Analyst at Epam Systems, you will play a pivotal role in enhancing the efficiency and productivity of our front-line Finance teams. This position offers the opportunity to collaborate with business stakeholders, data analysts, and finance partners to design and implement solutions that meet complex business needs.**Key...
-
Technical Architect
hace 6 horas
Xico, México Publicis Groupe A tiempo completoJob SummaryThe Senior Technical Architect is a strategic technical leadership role within Publicis Groupe, responsible for leading technical architect teams and overseeing the development of complex, enterprise-class web sites, web applications, and mobile applications.Key ResponsibilitiesAct as the main technical point of contact with other teams, including...
-
Senior Data Architect
hace 1 semana
Xico, México Nissan A tiempo completoNissan is seeking a highly skilled Senior Data Architect to lead the design and development of complex data integration solutions in a collaborative software engineering environment. As a liaison between technical teams and business stakeholders, you will facilitate, conceptualize, and define integrated data solutions that align with Data Architecture best...
-
Senior Data Architect
hace 1 semana
Xico, México Nissan A tiempo completoNissan is seeking a highly skilled Senior Data Architect to lead the design and development of complex data integration solutions in a collaborative software engineering environment. As a liaison between technical teams and business stakeholders, you will facilitate, conceptualize, and define integrated data solutions that align with Data Architecture best...
-
Senior Business Architect
hace 9 horas
Xico, México Klar Technologies Gmbh A tiempo completoAbout Klar Technologies GmbHKlar Technologies GmbH is a Mexican fintech startup with a mission to democratize and revolutionize the delivery of financial services in Mexico. With a strong focus on innovation and customer satisfaction, we aim to provide a rich set of products across our debit and credit offers.Our TeamWe are a diverse and talented team with a...
-
AWS Senior Cloud Architect
hace 1 semana
Xico, México Bsystems A tiempo completoAbout BsystemsBsystems is a technology company dedicated to providing innovative solutions to its clients. We are currently seeking an experienced AWS Senior Cloud Architect to join our team.Job SummaryWe are looking for a highly skilled AWS Senior Cloud Architect to design and implement cloud-based solutions for our clients. The ideal candidate will have a...
-
Senior Software Architect
hace 1 semana
Xico, México Cognizant A tiempo completoJob SummaryWe are seeking an exceptional Senior Software Architect to join our team at Cognizant. As a key member of our organization, you will play a critical role in driving technology strategy and leading the development of innovative software solutions.Key ResponsibilitiesDesign, develop, and implement technical architecture for software applicationsLead...