Business Architect
hace 10 horas
**Business Architect Role at Zendesk, Inc.**
We are seeking a skilled Business Architect to join our Enterprise Architecture team at Zendesk, Inc. As a Business Architect, you will play a crucial role in shaping the company's business architecture and driving process optimization initiatives.
Key Responsibilities:
- Develop and improve critical capabilities across the Finance landscape
- Assess and provide recommendations on maturation
- Design and optimize organizational structures to align with strategic objectives
- Ensure business processes meet short and long-term requirements
- Conduct workshops and coordinate with senior stakeholders
Requirements:
- 3+ years of experience as a Business Architect or Process Architect
- Ability to document requirements for business process flows and capability descriptions
- Experience with design thinking strategies and customer-centric development processes
- Proficiency in process tools like Signavio, Appias, Nintex, Lucid Chart, Vizio, Miro, or equivalent experience
- Ability to work independently with minimal direction
Preferred Skills:
- Lean Six Sigma certification
- Experience with Business Architecture tools like ARIS, iServer, etc.
- Experience in Business Process Modeling Notation (BPMN)
- Experience with RPA software like UiPath, AutomationAnywhere, BluePrism
About Zendesk, Inc.
Zendesk, Inc. is a leading provider of customer service and support software. We believe in offering our employees a fulfilling and inclusive experience. Our hybrid work model enables us to come together in person and remotely, fostering connection, collaboration, and learning.
Equal Opportunity Employer:
Zendesk, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to fostering a global culture of diversity, equity, and inclusion.
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