Credit Management Specialist

hace 4 semanas


Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo
  • Job Description:

    As a Credit Management Specialist at Danfoss, you will be responsible for performing collection and negotiation tasks with customers and sales managers in North America (US & CAN) to reduce overdue accounts and bad debt. This includes reducing days of trade receivables and the number of credit memos in the company.

  • Responsibilities & Tasks:

    • Account Management:

      Authorize credit memos created to resolve disputes in the account and analyze the root cause of credit notes for reduction.

    • Collection Activities:

      Analyze statements of account of customers for future negotiation for electronic or traditional collection for US & CAN. Ensure timely collection and registration of customer payments. Handle releases for US & CAN. Escalate non-standard issues, critical collection problems, or high-risk issues to the Team Leader in a timely manner.

    • Bad Debt Mitigation:

      Mitigate bad debt through early identification of potential 'at-risk' receivables. Perform complex collections to ensure prompt customer payment performance.

    • Process Improvement:

      Comply with SOX controls according to Danfoss Compliance. Analyze processes and procedures and make recommendations to improve efficiency and effectiveness.

    • Communication and Collaboration:

      Maintain timely collection and strong communication with all customers, including customer visits to represent Danfoss in credit and collection matters. Weekly follow-ups on disputes with the Customer Service team to reduce the impact on collection. Conduct collection meetings with sales managers to align collection strategies with customers.

  • Requirements:

    • Education:

      Bachelor's degree

    • Experience:

      3+ years of experience within credit and collection functions. Ability to establish and maintain relationships with Sales & Marketing, Business Units, and Finance. Ability to make decisions about payment terms, line of credit, and delivery release. Good commercial knowledge and ability to find the balance between risk and commercial interest.

    • Language:

      English: Level 5 (Advanced)

    • Skills:

      Knowledge of SAP FI module (credit & collection). Business Intelligence reports. Methodology for credit assessment.

About Danfoss:

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in various areas, including refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. At Danfoss, we are committed to improving the health, working environment, and safety of our employees while protecting the environment.



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