Order Management Specialist

hace 4 horas


Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

**Order Management Specialist**:
At ABB, we are committed to driving diversity and inclusion across all dimensions. As an Order Management Specialist, you will be part of a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. Your responsibilities will include providing internal and external customer service, including technical support, order, and payment-related assistance, claims management, and coordinating with relevant functions to ensure complete case ownership and increase customer satisfaction.

**Key Responsibilities:**

  • Correct order entry and order entry parameters (RA Keys, Right sales order costing, item costing, etc.).
  • Ensure correct invoicing process in SAP, strictly following USGAAP and AR&G revenue recognition principles.
  • In coordination with project management, support the issuance of commercial bonds for 3rd related parties.
  • In coordination with GBS, project management ensure the on-time collection of invoiced orders.
  • In charge of Division reporting backlog and order received for ABACUS, ensuring all reporting codes are reported correctly in a timely fashion.
  • Support other administrative and accounting activities such as (creation of ad-hoc journal entries, approval of purchase orders, follow up on documentation for specific tax purposes).

**Requirements:**

  • Bachelor Degree in Finance, Accounting, Business or similar.
  • 2 years of experience in similar roles.
  • Previous experience with Manufacturing process, Cost Accounting and Finance.
  • ERP (SAP) FICO Model, OFFICE, Advanced Excel.
  • Strong Leadership, Attention to detail, self-critic, and excellent customer service attitude.
  • Advanced English.


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