Application Support Specialist

hace 7 días


Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

Recruiter: Karla Acosta

Location: Any state of Mexico

Industry: Technology Services

Key Responsibilities:

  • Address ALM tickets related to identified system issues and enhancements.
  • Enhance the application based on ticket evaluations to improve user satisfaction.
  • Collaborate with the Senior Technical Lead and Architecture team to define technical solutions that align with business needs, project timelines, and rigorous testing protocols.
  • Diagnose and manage integrations with various applications.
  • Oversee application performance and streamline processes through automation to ensure optimal user service.
  • Develop training materials for new features to be distributed to end-users.
  • Ensure application security, including continuity and disaster recovery strategies.
  • Manage and execute application upgrades and maintain existing applications.
  • Support the technology stack of the systems.
  • Adhere to security operations standards and protocols.
  • Regularly update knowledge management and application documentation, including functional workflows and enhancements.
  • Engage in daily meetings with technical teams and business stakeholders.

Required Skills:

  • Proficiency in Java
  • Strong SQL skills
  • Expertise in REACT and JavaScript (with a focus on JavaScript and REACT)
  • Excellent communication and writing abilities.
  • Experience with Azure DevOps is a plus.
  • Familiarity with .NET is advantageous.
  • Solid understanding of JavaScript and REACT is beneficial.
  • Strong communication skills are essential.
  • Experience with Azure DevOps is required.

Soft Skills:

Ability to work under pressure, commitment to quality, and results-oriented mindset.

Career Opportunities at Capgemini:

  • Work collaboratively in a team environment, focusing on the analysis, design, and development of technology-driven solutions for clients.
  • Collaborate with technical, functional, and industry experts to assist in the development, implementation, and integration of innovative system solutions.
  • Contribute to client satisfaction by delivering timely and valuable services and work products.
  • Capgemini offers a competitive salary and benefits package.
  • As a global organization headquartered in Paris, France, Capgemini employs over 340,000 professionals across multiple locations.
  • Capgemini promotes a unique working style, the Collaborative Business ExperienceTM, leveraging its worldwide delivery model, Rightshore.

Why You Will Appreciate This Role:

  • Capgemini is dedicated to providing each new hire with a unique experience through our recruitment and onboarding processes, supporting your career and professional development.
  • We foster a collaborative environment that values Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
  • Capgemini encourages a culture of development that allows you to take an active role in planning your growth, both horizontally and vertically.

At Capgemini Mexico, we are committed to attracting top talent and fostering a diverse and inclusive workplace, free from discrimination based on race, gender, sexual orientation, gender identity or expression, or any other characteristic. All applications will be evaluated based on merit.



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