Master Data Support Specialist

hace 1 día


Guadalajara, Jalisco, México Ntt Data A tiempo completo
Master Data Support Engineer

We are seeking a highly skilled Master Data Support Engineer to join our team in Guadalajara, Mexico. As a key member of our service operations team, you will be responsible for ensuring the delivery of high-quality data services to our global customers.

Key Responsibilities:
  • Adhere to service operations and activities in accordance with the organization's mission and goals.
  • Work collaboratively with operations leads and other service owners across global teams to achieve service operations goals.
  • Analyze operations risks and develop strategies to mitigate them.
  • Monitor and govern data delivery SLAs, communicating with business partners as needed.
  • Perform impact analysis of new changes to the data platform and develop timely resolution steps.
  • Participate in product retrospectives and project reviews, assessing benefits realization, lessons learned, and operating costs.
Requirements:
  • 3+ years of hands-on experience as a Data Engineer or Software Engineer.
  • Experience with data management tools, such as Riversand MDM or PIM.
  • Strong communication and problem-solving skills, with the ability to convey complex information in clear and concise summaries.
  • Expertise in debugging and scripting tools, automation tasks, and REST-based APIs.
  • Advanced SQL coding skills, including stored procedures and query optimization.
Preferred Skills:
  • Experience with DevOps, test automation, CICD, and stream-processing systems.
  • Good working knowledge of JSON and Core Java programming.
  • Ability to work with remote and global teams, managing multiple tasks and projects in a changing environment.


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