Technical Support Specialist
hace 4 días
We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Hrpv Mexico. This role is ideal for individuals who are passionate about providing exceptional technical support and have a strong background in hardware and software troubleshooting.
Key Responsibilities:- Assist in resolving hardware and software issues in a timely and efficient manner.
- Resolve common network connectivity and internet access problems.
- Help with the installation and configuration of devices.
- Document and follow up on incidents reported by users.
- Perform preventive maintenance tasks on computer equipment.
- Update software and operating systems according to company policies.
- Manage hardware and software inventories.
- Maintain accurate records of incidents, solutions, and procedures.
- Generate periodic reports on the status of technical support and common incidents.
- Technical skills and knowledge of hardware and software.
- Basic network knowledge (TCP/IP, DNS, DHCP).
- Experience with remote and on-site technical support.
- Strong customer service skills.
- Adaptability and continuous learning.
- Teamwork orientation.
- Advanced English level (B2-C1).
This role offers a competitive monthly salary ranging from $600 to $700 USD, depending on experience, as well as a range of benefits including Mexican law benefits, paid vacations, and Christmas bonus.
The working schedule is from Monday to Friday, with opportunities for professional development and growth. We also offer paid training, discounts at select establishments, and a supportive environment that promotes collaboration and innovation.
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Remate De Colchones Americanos A tiempo completoJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our customer support team, you will provide technical assistance to our customers via phone, email, and chat. Responsibilities:Provide timely and effective technical support to customers.Analyze and resolve technical issues in a...
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo**Technical Support Specialist Job Summary**:We are looking for a highly skilled Technical Support Specialist to join our team at Nxp Semiconductors. As a Technical Support Specialist, you will be responsible for managing the global technical support infrastructure for our products and providing technical support, consultancy, and guidance to customers...
-
Technical Support Specialist
hace 7 días
Guadalajara, Jalisco, México Wipro Technologies A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro Technologies. This role is responsible for providing exceptional technical support to clients, resolving complex issues, and delivering excellent customer experience.
-
Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Cognizant A tiempo completoWe are seeking a skilled **Technical Support Specialist** to join our team at Cognizant, one of the largest and fastest growing IT services providers worldwide.The ideal candidate will have a strong background in service request handling, IT incident categorization, initial triage, escalation, and resolution, as well as experience with access request...
-
Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Wipro Limited A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Wipro Limited.
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Sanmina A tiempo completoJob SummarySanmina is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering technical customer support, answering phone calls, chats, and emails in English and Spanish.Key ResponsibilitiesDeliver technical customer support, answering phone calls, chats, and emails in English...
-
Helpware Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Helpware A tiempo completoAbout the RoleWe're seeking an experienced Technical Support Representative to join our Helpware team. As a Technical Support Specialist, you'll play a crucial role in ensuring our clients receive exceptional support across multiple products.
-
Technical Support Specialist
hace 3 días
Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoAbout the RoleAt Tata Consultancy Services (TCS), we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance related to software and hardware.The ideal candidate will possess excellent communication skills, both written and verbal,...
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Sanmina A tiempo completoJob DescriptionAs a Technical Support Specialist at Sanmina, you will be responsible for delivering exceptional technical customer support to our clients. Your primary role will be to analyze and resolve technical issues, ensuring that our customers receive the highest level of service.Key Responsibilities:Deliver technical customer support via phone, email,...
-
Technical Support Specialist II
hace 4 semanas
Guadalajara, Jalisco, México F5 A tiempo completoF5 Technical Support Specialist II Job DescriptionWe are seeking a highly skilled Technical Support Specialist II to join our team at F5. As a Technical Support Specialist II, you will be responsible for providing technical support to our customers and ensuring that their technical issues are resolved in a timely and efficient manner.Key...
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Hashmap A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong understanding of desktop and notebook hardware, as well as basic knowledge of Windows operating systems.Key ResponsibilitiesPerform basic configuration of desktop and notebook hardwareAssist with...
-
Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Ntt Data A tiempo completoAt NTT DATA Services, we are committed to providing equal opportunities for all applicants. We strive to create an inclusive work environment where everyone can thrive.We are seeking a Technical Support Specialist to join our team in Guadalajara, Jalisco, Mexico.As a Technical Support Specialist, you will be responsible for providing timely and effective...
-
Technical Support Specialist
hace 4 días
Guadalajara, Jalisco, México Hashmap A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Guadalajara, Jalisco, Mexico. In this role, you will provide exceptional technical support to our clients, ensuring their needs are met and exceeded.
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Hashmap A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients.About the RoleThe successful candidate will be responsible for providing general L1 support for hardware and MS Office packages, answering technical support calls, and escalating to other support groups as needed.Key...
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México NTT DATA A tiempo completoJob Summary:As a Technical Support Specialist at NTT DATA, you will provide first-line support for global employees, handling IT infrastructure and application-related incidents and requests. Your responsibilities will include assigning tickets to the appropriate support groups, tracking them to closure, and advising users on technical issues. You will also...
-
Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Hashmap A tiempo completoWe are seeking a Technical Support Specialist to help us provide exceptional customer service at Hashmap. This role involves general L1 support for hardware and software packages, answering technical support calls, documenting troubleshooting steps, and applying diagnostic techniques to identify problems and recommend solutions.Key responsibilities...
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Pagepersonnel A tiempo completoJob SummaryPagepersonnel is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global company's employees. This is an on-site role in Guadalajara, Mexico, where you will work with our IT Systems Team to address and triage system issues and...
-
Technical Support Specialist
hace 1 mes
Guadalajara, Jalisco, México Brightcove A tiempo completoAt Brightcove, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll provide escalated technical support to our customers, actively contribute to our online community, and work closely with our Engineering, Product Management, and QA teams to increase customer satisfaction.**Responsibilities**:-...
-
Technical Support Specialist
hace 7 días
Guadalajara, Jalisco, México NTT DATA Services A tiempo completoOverviewWe are seeking a highly skilled Technical Support Specialist to join our team at NTT DATA Services. This role will provide general L1 support for hardware and MS Office packages, advance technical support for in-house applications and developments, and answer technical support calls.
-
Technical Support Specialist
hace 3 días
Guadalajara, Jalisco, México Ntt Data A tiempo completoAbout NTT DATA Services">We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers through various communication channels.">Job Description">This is a call center environment where you will work closely with our...