Operations Director

hace 6 días

Ciudad de México, Ciudad de México Birdman A tiempo completo

About Birdman

Birdman is a leading plant-based supplements and food company in Mexico, dedicated to delivering delicious, nutritious, and environmentally friendly products. As a fully integrated company, we handle everything from research and development to manufacturing in-house, ensuring that our products meet the highest standards.

We operate like a startup—fast-paced, collaborative, and driven by a desire to make a positive impact on the world. We're looking for talented individuals who are passionate, ambitious, and eager to contribute to a shared success story.

The Role

We're seeking an experienced Director of Operations to oversee and lead our entire operations function. This role is crucial to ensuring that our operations run smoothly and efficiently, allowing us to continue to innovate and grow.

Key Responsibilities

  • Supply Chain Management
    • Oversee the full supply chain process, from purchasing to international trade, logistics, and warehouse operations.
    • Ensure that all materials and products move efficiently through the pipeline to meet production and customer demands.
  • Manufacturing Leadership
    • Lead our manufacturing teams to optimize processes, drive efficiency, and ensure consistent delivery of high-quality products.
    • Work closely with research and development to integrate new products and technologies into production seamlessly.
  • Quality Assurance and Control
    • Maintain our rigorous quality standards, ensuring compliance with all industry regulations and internal benchmarks.
    • Implement continuous improvement strategies to enhance product quality and operational efficiency.
  • Facilities Management
    • Manage all aspects of our facilities, including maintenance, environmental, health, and safety, and services.
    • Ensure that our sites are safe, compliant, and operating at peak efficiency.
  • R&D Collaboration
    • Partner with research and development to support new product development, scale-up processes, and technology transfers.
    • Ensure alignment between research and development and manufacturing for successful product launches.
  • ERP & Systems Management
    • Manage and optimize our ERP systems and other operational tools to improve visibility, control, and decision-making across all operational areas.
    • Promote a culture of digital transformation.
  • Team Leadership
    • Build, mentor, and lead a high-performing operations team.
    • Foster a culture of collaboration, innovation, and continuous improvement.
  • Financial Management
    • Develop and manage the operations budget, ensuring cost-effective use of resources across all departments.
    • Monitor financial performance and implement strategies to improve profitability.
  • Human Resources for Blue-Collar Workforce
    • Oversee the recruitment, training, and development of the blue-collar workforce.
    • Ensure compliance with labor laws and maintain a positive work environment that encourages productivity and retention.

Requirements

Education

  • Bachelor's degree in Engineering, Operations Management, Supply Chain, or a related field.
  • An advanced degree, such as an MBA, is highly desirable.

Experience

  • A minimum of 5 years of experience in operations management within the pharmaceutical, dietary supplements, or food industries, preferably at a company known for its leadership in quality and productivity.
  • Proven track record of at least 3 years as an Operations Director or in a similar leadership role, with a focus on best practices in productivity and quality.
  • Extensive experience in managing supply chain, manufacturing, quality assurance, facilities, and systems within a high-growth environment.
  • Demonstrated expertise in budget development, financial management, and cost optimization strategies.

Technical Skills

  • Deep understanding of key manufacturing metrics such as Overall Equipment Effectiveness (OEE), Overall Labor Efficiency (OLE), Capacity Utilization, Standard Cost, and Inventory Days On Hand (DOH).
  • Deep understanding of key supply metrics such as Landing Cost, Fill Rate, Inventory Carrying Costs, and Inventory Turnover.
  • Deep understanding of Facilities and Engineering Management, with experience setting up facilities in regulated environments and knowledge of machinery, suppliers, and line optimization and automation strategies.
  • Strong knowledge of quality systems and certifications, including USDA Organic, Kosher, Halal, COFEPRIS GMP, FDA FSMA, and FSSC.
  • Proficiency in technical tools and a mindset to digitize processes and projects.

Leadership

  • Proven ability to build, mentor, and lead high-performing teams in a fast-paced, dynamic environment.
  • Experience managing a blue-collar workforce, including recruitment, training, and compliance with labor laws.

Cultural Fit

  • Intrapreneurial mindset with tangible examples of consistently setting the bar higher, striving for excellence, and taking ownership of the function he/she leads.

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