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Director of Operations
hace 2 meses
Operations Director – Luxury Resort and Casino Opportunity
We are working with a prestigious resort and casino that offers a vibrant mix of entertainment, dining, and relaxation, all set against stunning ocean views. They are seeking an experienced Operations Director to ensure day-to-day luxury standards.
The Role
As the Operations Director, you will be the driving force of the hotel's strategic direction, operational excellence, and overall guest satisfaction. You will lead a dedicated team, oversee aspects of the hotel's operations, and ensure that they continue to uphold their reputation for luxury and excellence.
Key Responsibilities:
- Oversee daily operations across departments, ensuring seamless coordination and high standards of service
- Develop and implement strategies to enhance guest satisfaction and optimize operational efficiency
- Lead, mentor, and manage department heads, fostering a collaborative and results-driven environment
- Monitor financial performance, including budgeting, cost control, and revenue management, to meet organizational goals
- Ensure compliance with safety, health, and regulatory standards while maintaining the resort's premium reputation
Requirements:
- Extensive experience in hospitality management in luxury resorts or casinos, with a proven track record of operational excellence
- Strong leadership and team management skills, with the ability to drive performance and foster a positive work culture
- Exceptional problem-solving and decision-making abilities, with a focus on enhancing guest experiences and optimizing operational processes
- Bilingual English and Spanish
- Strong food and beverage knowledge and corporate hotel experience a plus
What We Offer:
- Full expat package – Work Permit and Relocation
- Housing Allowance
- Generous Vacation
- Opportunities for professional development and career advancement