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Director of Operations

hace 2 meses


Ciudad de México, Ciudad de México COREcruitment Ltd A tiempo completo

Operations Director – Luxury Resort and Casino Opportunity

We are working with a prestigious resort and casino that offers a vibrant mix of entertainment, dining, and relaxation, all set against stunning ocean views. They are seeking an experienced Operations Director to ensure day-to-day luxury standards.

The Role

As the Operations Director, you will be the driving force of the hotel's strategic direction, operational excellence, and overall guest satisfaction. You will lead a dedicated team, oversee aspects of the hotel's operations, and ensure that they continue to uphold their reputation for luxury and excellence.

Key Responsibilities:

  • Oversee daily operations across departments, ensuring seamless coordination and high standards of service
  • Develop and implement strategies to enhance guest satisfaction and optimize operational efficiency
  • Lead, mentor, and manage department heads, fostering a collaborative and results-driven environment
  • Monitor financial performance, including budgeting, cost control, and revenue management, to meet organizational goals
  • Ensure compliance with safety, health, and regulatory standards while maintaining the resort's premium reputation

Requirements:

  • Extensive experience in hospitality management in luxury resorts or casinos, with a proven track record of operational excellence
  • Strong leadership and team management skills, with the ability to drive performance and foster a positive work culture
  • Exceptional problem-solving and decision-making abilities, with a focus on enhancing guest experiences and optimizing operational processes
  • Bilingual English and Spanish
  • Strong food and beverage knowledge and corporate hotel experience a plus

What We Offer:

  • Full expat package – Work Permit and Relocation
  • Housing Allowance
  • Generous Vacation
  • Opportunities for professional development and career advancement