Area Shift Manager Jr., Last Mile Operations Specialist
hace 2 semanas
About the Role
At Amazon Mexico, we're seeking an exceptional Area Shift Manager Jr. to join our Last Mile Operations team. As a key member of our team, you will be responsible for ensuring the safety, quality, customer experience, and productivity of our operations.
Key Responsibilities
- Setting and communicating performance goals, creating expectations and objectives to achieve customer promise expectations and ensure accuracy and quality.
- Ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.
- Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
- Proactively identifying and leading process improvement initiatives and Lean tools.
- Tactical leadership of strategic initiatives.
- Cross functional coordination and task tracking.
- Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
- Strategic planning and forecasting to appraise performance and problem resolution.
- Ability to manage multiple complex projects simultaneously.
- Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.
- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
- Ensuring procedures are followed for safety, building security and product loss prevention.
About the Team
Our team, Amazon Logistics, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
Requirements
- Bachelor Degree completed.
- Demonstrated experience to effectively manage workload and meet aggressive deadlines.
- 1+ years management experience in a delivery, manufacturing, production or distribution environment.
- Management of a minimum of 20 employees (including payroll, performance management, work-flow assignment).
- Experience working and managing 3PL operations.
- Fluent English.
What We Offer
At Amazon Mexico, we offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.
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