Cash Recovery Specialist
hace 5 días
About Johnson Controls, Inc.
At Johnson Controls, Inc., we are looking for a skilled professional to join our team as a Cash Recovery Specialist.
Salary: $55,000 - $65,000 per annum (dependent on experience and qualifications)
Job Description:
We are seeking an experienced AR Cash Collections Expert to ensure timely payments from customers, manage high-risk accounts, and maintain effective relationships with stakeholders. Key responsibilities include:
- Coordinate collections calls and emails for past-due accounts
- Analyze risk by comparing credit limits to open balances
- Minimize exposure for high-risk customers
- Identify disputes and escalate them to the resolver
- Complete daily collections tasks in the Collections ERP system
- Send welcome information to new accounts
- Fulfill credit inquiries for customers
- Inactivate dormant accounts
- Prepare accounts for litigation and aging reports
- Contact customers for remittance information
- Establish and maintain effective working relationships with employees and managers
Required Skills and Qualifications:
To be successful in this role, you will need:
- Advanced English language proficiency
- Developed data analytic skills
- Prior collections and risk assessment experience
- Demonstrated ability to complete assignments efficiently
- Excellent customer service skills
- Ability to establish and maintain effective working relationships
- Proficiency with Microsoft Office products
Benefits:
Johnson Controls, Inc. offers a range of benefits to support your career growth and well-being, including competitive salary, comprehensive health insurance, retirement savings plan, and paid time off.
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