Cloud Solutions Engineer II at Geospatial and Cloud Analytics Inc

hace 1 día

Aguascalientes, Aguascalientes, México Geospatial And Cloud Analytics Inc A tiempo completo
Job Summary

Geospatial and Cloud Analytics Inc is seeking a highly skilled Cloud Engineer II to join our team. As a key member of our support infrastructure, you will provide technical support to our customers via various channels, including phone, ticketing system, and automation.

Key Responsibilities
  • Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required.
  • Monitor and provide maintenance for all related infrastructure.
  • Ensure the control, integrity, and accessibility of the cloud environment for the enterprise.
  • Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
  • Collaborate and share knowledge with other Engineers and Administrators on the support floor.
  • Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
  • Lead tasks relating to system architecture enhancements, problem management, process improvement, reporting, and customer infrastructure.
  • Mentor and assist Rackers across the Cloud Function.
  • Lead functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the Cloud Function.
Qualifications
  • Advanced English skills.
  • Proficient knowledge of Azure Cloud Platform.
  • Intermediate knowledge of Azure Automation.
  • Proficient skills in leveraging CI and CD tools to automate testing and deployment.
  • Proficient knowledge of Linux or Windows OS, including but not limited to: Server Failover Clustering, Active Directory, IIS.
  • Intermediate knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems.
  • Intermediate understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.
  • Proficient skills in at least one of the following languages: Node.

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