Sales Growth Professional
hace 1 mes
**About Us**
Hireez - Us is a pioneer in the talent acquisition industry, dedicated to providing exceptional solutions for our clients.
**Job Overview**:
We are seeking a highly skilled Sales Growth Professional to join our team. As a key member of our sales team, you will play a critical role in driving revenue growth and customer success.
**Key Responsibilities**:
**Customer Engagement and Success Metrics:**
Provide exceptional support to assigned customer accounts, ensuring they achieve their desired success metrics and ROI.
Foster proactive and consistent client engagement, building strong relationships with customers.
Utilize a data-driven approach to secure account health and customer success.
**Renewal Management:**
Take the lead in managing the renewal process for existing accounts, identifying and addressing potential obstacles to ensure smooth and timely renewals.
Collaborate with internal teams to gather insights and strategize renewal plans.
Upsell new products to existing customers to drive revenue growth.
**Customer Lifecycle Management:**
Track and document important customer lifecycle details, including opportunities and post-sales information, within Hireez's company CRM (SFDC).
Keep a close eye on key customer milestones, ensuring a seamless onboarding process and continuous user training throughout the lifecycle.
**Qualifications**:
**Skills:**
Customer engagement and client relationship-building skills to cultivate strong relationships with key stakeholders, becoming a trusted advisor to clients (high level of professional maturity and business acumen).
Able to track and document important customer lifecycle details, including new whitespace/upsell opportunities, key partnership milestones and post-sales retention stage strategies, within Hireez's company CRM (SFDC).
Capable of organizational and time management skills to handle multiple responsibilities effectively while collaborating with cross-functional teams, including sales, marketing, customer enablement, and product development, to drive customer success and growth initiatives.
Data analytics and reporting skill to translate business priorities and opportunities for the client with leveraging Hireez & the right solution to maximize ROI.
**Knowledge:**
Knowledge of customer success lifecycle.
Familiar with the end-to-end renewal process, managing timely renewals, strategic negotiations, and minimizing churn.
Knowledge of virtual user product training.
Knowledge of customer ticket management cycle and follow-through.
Familiar with the customer onboarding process and enablement.
Knowledge of recruiting/sourcing lifecycle in talent acquisition.
**Experience:**
3+ years related experience.
SaaS/IT/CT Sales or Consulting background.
**Estimated Salary:** $80,000 - $120,000 per year, depending on location and experience.
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