Onboarding Team Lead

hace 1 día


Xico, México Parrot Software A tiempo completo

About the Role

We are seeking a highly skilled Onboarding Manager to join our team at Parrot Software. As a key member of our organization, you will be responsible for leading and managing the Onboarding team to ensure the successful onboarding of new customers.

Key Responsibilities

  • Lead and motivate the Onboarding team to achieve goals and deliver excellent customer service.
  • Develop and implement strategies to optimize processes and improve team efficiency.
  • Collaborate with the Growth and Account Management team to ensure seamless customer transitions.
  • Promote Parrot culture and maintain a positive eNPS within the team.

Requirements

  • Leadership and team management experience.
  • Excellent communication and problem-solving skills.
  • Customer service and quality management expertise.
  • Business acumen and data analysis skills.

What We Offer

  • Direct contract with the company and 100% payroll.
  • Unlimited vacations and flexible working hours.
  • Major Medical Insurance and Life insurance.
  • Online courses for professional development and discounts in department stores.
  • Telemedicine services and pet-friendly offices.

Join Our Team

At Parrot Software, we celebrate our team members and the growth opportunities they bring. If you have the passion to revolutionize the restaurant world, we invite you to be part of our team.


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