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Guest Experience Expert
hace 2 meses
Job Summary
We are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that every guest leaves the hotel satisfied.
Key Responsibilities
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share the highlights of the local area with guests.
- Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
- Provide exceptional customer service and ensure that every guest interaction is positive and memorable.
- Work collaboratively with other team members to achieve common goals and objectives.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
About Us
Marriott International, Inc. is a global hospitality company with over 1,000 locations worldwide. We are committed to delivering exceptional guest experiences and providing a welcoming and inclusive environment for all guests and team members.
