Procurement Business Process Consultant

hace 4 semanas

San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo
Job Description

Collaborate with Procurement COE and GES to understand and analyze business requirements related to Procurement processes, ensuring alignment with company goals and objectives.

Main Responsibilities
  • Conduct thorough assessments of existing Procurement processes and systems to identify areas for improvement, leveraging business acumen and analytical skills.
  • Design, standardize, and optimize Procurement processes to enhance efficiency, effectiveness, and compliance, utilizing ServiceNow modules and technical expertise.
  • Coordinate cross-functional teams to achieve Procurement initiatives, fostering collaboration and communication among stakeholders.
  • Evaluate vendor performance and recommend improvements as needed based on SLA results, ensuring vendor accountability and quality.
  • Negotiate with GES, Procurement, vendors, and SMEs on ServiceNow proposals, complex projects, and changes, leveraging negotiation skills and business acumen.
Position Challenges
  • Assess and recommend processes and institutional platforms' best practices to procurement User Experience, ensuring user-centric design and seamless workflows.
  • Establish and ensure process governance model is adhered to by Procurement and GES, promoting accountability and compliance.
  • Design and propose new ways of working on RPA and AI, driving digital transformation and innovation in Procurement.
  • Determine ServiceNow Procurement Module global roadmap for GES and all Procurement towers, ensuring strategic alignment and vision.
  • Plan and define ServiceNow Procurement annual budget in coordination with GES strategy, ensuring financial planning and resource allocation.
  • Supervise ServiceNow Procurement adoption, ensuring successful implementation and user adoption.
  • Coordinate internal and external multidisciplinary teams to ensure processes' standardization and optimization, promoting collaboration and knowledge sharing.
  • Lead user satisfaction meetings with Procurement Operations to enable continuous improvement in Procurement processes, ensuring user-centric design and feedback.
  • Supervise suppliers' performance and audit support, ensuring vendor accountability and quality.
Qualifications

Capabilities

  • ServiceNow Procurement modules functional knowledge and technical understanding, ensuring expertise in Procurement processes and systems.
  • Ability to map out, design, and propose changes in Procurement processes, considering efficiency, effectiveness, and standardization.
  • Analytical abilities to assess existing processes, identify gaps, and recommend improvements based on information gathered, ensuring data-driven decision making.
  • Skills to facilitate change within Procurement and GES, including communication, training, and addressing resistance, promoting cultural change and adoption.
  • Project management skills to lead or contribute to Procurement (P2P) projects, ensuring timely delivery and stakeholder satisfaction.
  • Effective communication skills to interact with stakeholders, orchestrate, and deliver results, ensuring collaboration and knowledge sharing.
  • Capability to develop and deliver training programs for end-users, Procurement, Suppliers, and Operators, promoting knowledge sharing and adoption.
  • Proactive mindset for seeking opportunities for continuous improvement in Procurement P2P processes, looking and staying updated on industry best practices, ensuring innovation and digital transformation.
  • Manage multiple teams to achieve desired objectives and maintain alignment to defined governance, promoting accountability and compliance.
Experience

7+ years in Procurement, 2 years ServiceNow, 2 years of leading teams, ensuring a strong foundation in Procurement processes and systems, as well as leadership and management skills.

Education

Field: Business Administration, Engineering

Level: Master's Degree (MBA), desired, ensuring a strong educational foundation in business and management.

Internal/External Relations

INTERNAL

  • Procurement COE, Procurement Global Sourcing, Fleet Management, Procurement Regional Operations, GES, P&IT

EXTERNAL

  • Suppliers, ServiceNow
CEMEX Diversity and Inclusion Statement

At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy/maternity/paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.

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