Admin Operations Specialist
hace 6 días
Job ID: 294380
NTT DATA Services is a leading provider of IT and business services, delivering innovative solutions to clients worldwide.
We are seeking an experienced Admin Operations Specialist to join our team in Mexico.
Key Responsibilities:
- Oversee and facilitate ITIL-based service support and technical account management, ensuring seamless incident ownership and client account management on a 24/7 basis.
- Manage and oversee service delivery processes, including incident management, problem management, request management, change management, service level management, and configuration management.
About NTT DATA Services
As a global leader in IT and business services, NTT DATA Services helps clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.
Our Commitment to Diversity and Inclusion
NTT DATA Services is an equal opportunity employer and values diversity and inclusion in the workplace. We strive to create a welcoming environment for all employees and applicants, and we are committed to providing reasonable accommodations for individuals with disabilities.
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