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Bilingual Customer Service Representative
hace 2 meses
Viamericas is a leading financial services company offering international money transfer, bill payment, and check processing services through a vast network of agent locations across the United States and globally. Our mission is to empower immigrants by providing top-notch financial solutions that facilitate their success and improve their lives.
We are a forward-thinking company that specializes in delivering financial services to migrants, and we're seeking skilled bilingual telephone professionals to join our customer service team.
Key Responsibilities- Accurately enter customer-provided data into our system.
- Handle inbound and outbound calls in English, providing exceptional customer support and resolving queries, requests, or issues efficiently.
- $4,000.00 Mexican pesos net weekly compensation.
- Comprehensive training program.
- Transportation bonus.
- Full benefits package from day one.
- Monthly performance-based bonuses.
- Three meals per week, fully covered by the company.
- Job security with a permanent employment contract.
- Opportunities for career growth and professional development.
- Convenient location with easy access to public transportation.
- Intermediate to advanced English language proficiency.
- Excellent customer service skills.
- Flexibility in scheduling.
- High school diploma or equivalent.
- Previous customer service experience is a plus.
- Basic computer skills, including proficiency in Microsoft Office, Windows, and Internet browsers.
- Complete documentation, including a resume, address, identification documents, and letters of recommendation.
- Proof of Covid-19 vaccination.
We offer a dynamic work environment that fosters growth and learning, helping you develop your skills and reach your full potential as a professional.
