Customer Optimization Specialist I, Customer Optimization
hace 5 días
We are seeking a highly skilled Cloud Financial Advisor to join our team at Amazon Web Services Mexico S. de R.L. de C.V. as a Customer Optimization Specialist I. As a key member of our customer success team, you will play a pivotal role in driving financial success for our customers by creating and delivering executive-level content, serving as a subject matter expert in cost and commercial aspects throughout the customer life-cycle, and empowering clients with tools for effective cloud and IT spend management.
Key Responsibilities- Financial Advisory and Content Development: Collaborate with our AWS account team to build and deliver executive content, including financial business cases, Return on Investment and Total Cost of Ownership Analysis, cost optimization strategies, and other relevant materials.
- Subject Matter Expertise: Become the go-to expert in all cost and commercial related aspects of the customer life-cycle, providing guidance and support to our customers and internal stakeholders.
- Cloud and IT Spend Management: Educate and enable our customers with tools to successfully manage their cloud and IT spend, ensuring they get the most value from their AWS investments.
- Reporting and Analytics: Assess the reporting and analytic needs of our customers and identify solutions and approaches to meet those needs, ensuring they have the insights they need to drive business success.
- KPIs and Progress Tracking: Communicate, establish, and measure key performance indicators (KPIs) to track progress and success of transformation and optimization initiatives within our customers' organizations.
- Request Management: Manage numerous requests concurrently and strategically, ensuring timely and effective resolution of customer needs.
- Billing, Forecasting, and Budgeting: Understand and communicate best practices in billing, forecasting, and budgeting, ensuring our customers have the knowledge they need to optimize their AWS spend.
- 5+ years of Microsoft Excel experience.
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
- Experience with sales CRM tools such as Salesforce or similar software.
- Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.
- 5+ years of finance, business management, and sales operations experience.
- Experience working within a high-growth, technology company.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureWe value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and empowered to contribute their best work. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Work/Life BalanceWe believe in achieving success at work without sacrificing our personal lives. We strive for flexibility as part of our working culture, ensuring that our employees can maintain a healthy work-life balance.
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Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Financial Advisor to join our team at Amazon Web Services Mexico S. de R.L. de C.V. as a Customer Optimization Specialist I. As a key member of our customer success team, you will play a pivotal role in driving financial success for our customers by creating and delivering executive-level content, serving...
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Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Financial Advisor to join our team at Amazon Web Services Mexico S. de R.L. de C.V. as a Customer Optimization Specialist I. In this role, you will play a pivotal part in driving financial success for our customers by creating and delivering executive-level content, serving as a subject matter expert in...
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