Software Customer Success Manager – Process Industry
hace 3 días
The Role:Reporting to a Senior Customer Success Manager based in USA, you will build and maintain trusted advisor relationships within assigned accounts, and ensuring high levels of customer satisfaction. You will be responsible for: Acting as a trusted advisor throughout the entire lifecycle of a customer account following the initial sale through successful acceptance and eventually renewal of products and services. Working proactively in customer contact with on-site visits, performing executive business review and user group meetings, and using other tools to improve relationships and plan strategically with them. Focusing on customer needs and maintaining the acceptance and renewal results for a set of defined accounts. Building and nurture business relationships across top accounts to solidify the partnership and commitment to the customer. Driving business impact and innovation to clients by understanding their key commercial issues and opportunities. Understanding the customers’ business environment, challenges, and opportunities, and aligns company initiatives with their needs. Collaborating with internal implementation consultants, sales account managers, and renewal representatives to develop and implement account plans, and initiating renewal and expansion opportunities to generate new revenue. Delivering product insight and strategy advice for sales enablement, communication, and training initiatives. The Requirements: B.S. in Chemical Engineering or related engineering field, coupled with 8+ years of experience in the process industries (Energy / Oil & Gas sector is a plus) 5+ years working in presales or customer relationship management, handling large portfolios with a demonstrable track record of consistently meeting and exceeding revenue goals. Experience with senior and executive management at the “C” level with exceptional business insight including sales, consultative, problem-solving, and issue resolution skills. Knowledge of manufacturing product packages. Advanced level of English is mandatory.
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Customer Success Manager
hace 5 días
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 3 días
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Remote Customer Success Manager
hace 3 semanas
Mexico City HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Scaled Customer Success Manager – Mexico City (100% Work From...
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Remote Customer Success Manager
hace 3 semanas
Mexico City HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.Job Title: Remote Scaled Customer Success Manager – Mexico City (100% Work From...
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Customer Success Manager
hace 6 días
Mexico City Guesty A tiempo completoGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup that's transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb,...
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Remote Customer Success Manager
hace 3 semanas
Mexico City SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll develop and execute account plans, deliver impactful business reviews, and serve as the trusted advisor who helps customers navigate the complexities of tax compliance. If you're passionate about...
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Customer Success Manager
hace 4 semanas
Mexico City Shiji Group A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement,...
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Customer Success Manager
hace 4 semanas
Mexico City Shiji Group A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement,...
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Full time
hace 4 semanas
Mexico City Guesty A tiempo completoGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup transforming the industry — from guest experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, , Expedia,...
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Customer Success Manager
hace 2 semanas
Mexico Guesty A tiempo completoGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb,...
