Customer Service Representative

hace 1 semana

Monterrey, Nuevo León, México Trivelta A tiempo completo


Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.

The Customer Service Representative is the first point of contact for our customers providing helpful, timely, and friendly support across multiple channels.  We are looking of dedicated, empathetic and enthusiastic professionals with great communication skills and a passion for helping others.  

What You'll Do

  • Respond promptly to customer inquiries via email and live chat
  • Provide accurate information about our products and services
  • Assist customers with troubleshooting and resolve issues effectively
  • Document customer interactions and maintain detailed records in our system
  • Collaborate with the team to improve service and customer satisfaction
  • Follow company procedures while delivering high-quality support

What You Bring

  • Experience in customer service, call center, or office environments (preferred)
  • A client-first mindset with excellent verbal and written communication skills
  • Strong English proficiency ... work is conducted in written and spoken English
  • Proficiency with computer systems and data entry

Why Join Us?

Make a meaningful impact by supporting our customers and contributing to a positive team environment. We value initiative, professionalism, and a commitment to service excellence.

Job Type: Full-time

Expected hours: No less than 40 per week

Flexible scheduling options

  • Day Shift 
  • Night Shift 
  • Overnight Shift

This position is onsite at our Monterrey, MX  .

  • Customer Service Representative

    hace 24 horas

    Monterrey, Nuevo León, México Centris A tiempo completo

    Company DescriptionCentris Information Services is a leading provider of bilingual (English & Spanish) contact center services, offering comprehensive, high-quality customer engagement solutions. Headquartered in Longview, Texas, with major operations in Monterrey, Querétaro, and Aguascalientes, Mexico, Centris supports clients with advanced omnichannel...

  • Customer Service Representative

    hace 1 semana

    Monterrey, Nuevo León, México ResultsCX A tiempo completo

    Customer Service Representative Onsite in MonterreyPaid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth OpportunitiesInterview Today Immediate Start Dates AvailableAre you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX , we will invest in you and your career journey. You can...

  • Customer Support Representative

    hace 1 semana

    Monterrey, Nuevo León, México Trivelta A tiempo completo

    Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.The Customer Support...

  • Customer Service Supervisor

    hace 2 semanas

    Monterrey, Nuevo León, México SWBC A tiempo completo

    SWBC is seeking a talented individual to supervise the staff and activities involved with all aspects of customer service support protection in loan portfolios to financial institutions, insurance agents and borrowers/members; handles staffing and personnel issues; and verifies and updates all Service Center Employee work and break schedules, documents...

  • Customer Service Supervisor

    hace 5 días

    Monterrey, Nuevo León, México SWBC Mexico A tiempo completo

    SWBC is seeking a talented individual to supervise the staff and activities involved with all aspects of customer service support protection in loan portfolios to financial institutions, insurance agents and borrowers/members; handles staffing and personnel issues; and verifies and updates all Service Center Employee work and break schedules, documents...

  • Customer Service Representative

    hace 1 semana

    Monterrey, Nuevo León, México SWBC A tiempo completo

    SWBC is seeking a talented individual to provide customer service in a fast paced, inbound call center environment for Financial Institutions. They will assist with account inquiries, basic transactions (transferring funds, making loan payments, etc.), Online Banking assistance, Card Services, assist with debit card fraud alerts, gathering information for...

  • Customer Success Representative

    hace 2 semanas

    Monterrey, Nuevo León, México Vontier A tiempo completo

    As a Customer Success Representative (CSR) in the Southern Hemisphere, you will be the primary point of contact for our valued small fleet business customers in the AU & NZ Regions. You will manage bronze customer accounts, drive retention and growth, resolve customer inquiries efficiently, and deliver a best-in-class customer experience. This role requires...

  • Customer Success Representative

    hace 2 semanas

    Monterrey, Nuevo León, México Vontier A tiempo completo

    As a Customer Success Representative (CSR) in the Southern Hemisphere, you will be the primary point of contact for our valued small fleet business customers in the AU & NZ Regions. You will manage bronze customer accounts, drive retention and growth, resolve customer inquiries efficiently, and deliver a best-in-class customer experience. This role requires...

  • Customer Service Analyst

    hace 6 días

    Monterrey, Nuevo León, México GM Financial IO A tiempo completo

    The Customer Service Analyst supports the processes and activities that impact directly the Customer Experience during their credit life cycle. This position will focus mainly on managing customer payments in excess, performing deep analysis of accounts, processing customer inquiries requested by tickets in LAO Service Center and identifying opportunities in...

  • Customer Service Analyst

    hace 3 días

    Monterrey, Nuevo León, México GM Financial A tiempo completo

    DescriptionThe Customer Service Analyst supports the processes and activities that impact directly the Customer Experience during their credit life cycle. This position will focus mainly on managing customer payments in excess, performing deep analysis of accounts, processing customer inquiries requested by tickets in LAO Service Center and identifying...