Customer Service Analyst
hace 7 días
The Customer Service Analyst supports the processes and activities that impact directly the Customer Experience during their credit life cycle. This position will focus mainly on managing customer payments in excess, performing deep analysis of accounts, processing customer inquiries requested by tickets in LAO Service Center and identifying opportunities in current processes. Responsible for the different daily interactions received either by tickets or any other internal channel. Escalations to upper management may be required as well as continuous and proactive communication with different areas such as Finance, Collections, Insurance, Customer Experience Operations and LAO SC.
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Customer Service Analyst
hace 4 días
Monterrey, Nuevo León, México GM Financial A tiempo completoDescriptionThe Customer Service Analyst supports the processes and activities that impact directly the Customer Experience during their credit life cycle. This position will focus mainly on managing customer payments in excess, performing deep analysis of accounts, processing customer inquiries requested by tickets in LAO Service Center and identifying...
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Service Desk Level 1 Analyst
hace 7 días
Monterrey, Nuevo León, México DYOPATH A tiempo completoJoin DYOPATH as a Service Desk Level 1 Analyst Are you passionate about helping people solve tech challenges and keeping their day running smoothly?DYOPATH is looking for a Service Desk Level 1 Analyst who loves problem-solving, thrives in a fast-paced environment, and is committed to delivering exceptional customer service.Why You'll Love Working...
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Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México ResultsCX A tiempo completoCustomer Service Representative Onsite in MonterreyPaid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth OpportunitiesInterview Today Immediate Start Dates AvailableAre you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX , we will invest in you and your career journey. You can...
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Customer Service Representative
hace 2 días
Monterrey, Nuevo León, México Centris A tiempo completoCompany DescriptionCentris Information Services is a leading provider of bilingual (English & Spanish) contact center services, offering comprehensive, high-quality customer engagement solutions. Headquartered in Longview, Texas, with major operations in Monterrey, Querétaro, and Aguascalientes, Mexico, Centris supports clients with advanced omnichannel...
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Customer Service Supervisor
hace 2 semanas
Monterrey, Nuevo León, México SWBC A tiempo completoSWBC is seeking a talented individual to supervise the staff and activities involved with all aspects of customer service support protection in loan portfolios to financial institutions, insurance agents and borrowers/members; handles staffing and personnel issues; and verifies and updates all Service Center Employee work and break schedules, documents...
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Customer Service Supervisor
hace 5 días
Monterrey, Nuevo León, México SWBC Mexico A tiempo completoSWBC is seeking a talented individual to supervise the staff and activities involved with all aspects of customer service support protection in loan portfolios to financial institutions, insurance agents and borrowers/members; handles staffing and personnel issues; and verifies and updates all Service Center Employee work and break schedules, documents...
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Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Trivelta A tiempo completoTrivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.The Customer Service...
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Customer Service Leader – Logistics
hace 2 semanas
Monterrey, Nuevo León, México HQ Platinum A tiempo completoJob Summary In Monterrey, NLCustomer Service Leader – Logistics & Transportation Monterrey, Nuevo León | Full-timeLogistics company with operations across Canada, the United States, and Mexico, with active operations in Mexico, is seeking aCustomer Service Leaderto coordinate and lead the Customer Service team within thelogistics and...
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Customer Satisfaction/Quality Metrics Analyst
hace 7 días
Monterrey, Nuevo León, México Aptiv A tiempo completoCustomer Satisfaction Analyst / Quality Metrics AnalystResponsibilities:Quality Business Intelligence (QBI) AnalysisCreate user-friendly reporting tools and scorecards for users and for quality leadership review and actionResponsible for formulating, formatting, publishing, and analyzing global quality metrics the 1st week of every monthPull data from...
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Customer Service Rep
hace 1 semana
Monterrey, Nuevo León, México SWBC A tiempo completoAdditional Job Description SWBC is seeking a talented individual to provide customer service support for loan portfolios to financial institutions, insurance agents and borrowers/members by assessing and updating collateral protection insurance coverage and identifying uninsured loans.Why you'll love this role:This role is an excellent opportunity to...