Relationship Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Role

The role of a Relationship Manager is to close sales of our business solutions with merchants throughout the area. They work closely with the local Division Manager to set appointments with business owners via referral partnership with banking channel. They run scheduled appointments, uncover needs, and present payments solutions to close sales in our target markets. 

What makes a great Direct Sales Representative?

• Drive for Results

• Confidence

• Commitment

• Coachable

• Strategic Thinking

• Empathy

• Likeability

• Independence

• Positivity

• Assertiveness

• Integrity

• Resilience

Main Responsibilities

• Ongoing face-to-face branch network contact within all levels of the branch to ensure referral business is maximized within each individual branch 

• Targeting and developing sales opportunities (new business) directly with merchants

• Balance customer referrals within territory and the ability to meet territory referral targets

• Proactively identify sales opportunities within the Branch network

• Assuming responsibility for delivering the sales quota, which includes managing sales cycles, conversion metrics, and a rolling sales pipeline.

• Managing partnerships (HSBC, Banks, Associations, VARS, and other partner relationships) and ensure proper service to the partners

• Prospecting and running dynamic sales presentations

• Explaining our value proposition to clients 

• Closing sales of our payment processing services 

• Educating merchants and business owners on the payment processing industry

• Maintaining regular communication with the Division Manager

Job Requirements

• Excellent prospecting, resourcefulness, communication, presentation and networking skills

• Works well independently and as part of a team

• Incentive-driven sales "hunter"

• Professional demeanor and impeccable integrity

• High sense of urgency and innate sales talent

• Must enjoy networking and speaking with people face to face

• Experience dealing directly with small to mid-sized, business owners and decision makers

• Experience closing in a fast sales cycle

• Experience in a performance based compensation model

• Previous Top Performer status in an outside sales position

• Proven track record of pipeline development and closing sales

• Valid driver's license and auto insurance

• Computer literacy

Required Qualifications

• A minimum of 2-3 years outside sales experience. The ideal candidate has a proven track record of success in the B2B sales environment.

• PC skills and the ability to work with Word, Excel or other similar software, e-mail and Internet. 

• Ability to manage multiple tasks simultaneously so that sales results remain consistent from one month to the next. Strong selling skills to close around objections. Strong interpersonal skills and the ability to take charge and complete objectives. 

• Entrepreneurial orientation, customer focus and strong work ethic. Pro-active thinker. Ability to develop "innovative approaches" to problem solving. 

• Exceptional written and verbal communication skills including effective speaking before groups.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.