Manager Business Analysis

Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Manager leads all phases of data analysis, business intelligence, and strategic insight generation relative to order manager and service contracts data. This role is responsible for designing, ideating, and planning analytics solutions while directly engaging with business stakeholders to gather and analyze data, including ERP, CRM & SFDC. Reporting to the Sr. Manager of Business Process & Automations, this position oversees a high-performing team and ensures the delivery of actionable insights by setting and maintaining high standards for communication, data quality, governance, and process efficiency. The role also fosters collaboration across IT, operations, and external departments to drive innovation, trust, and impactful results.

Business Analysts support the operations they are aligned with by providing reporting, interpretation and

data-based recommendations to business leaders. This position oversees the work of individual

contributor business analysts and may act as an analyst for some projects themselves.

Responsibilities:

• Directly supervises the work individual contributor business analysts. Owns all talent acquisition,
• development and management activities to support the team's success.
• May oversee a larger organization, with direct supervision for supervisor roles and indirect
• supervision of remainder
• Working directly with business stakeholders, designs complex reports using data from one or multiple systems to specifications.
• Delivers report in format to aid stakeholders, including executive staff, outside the functional area (powerpoint, PDF, etc).
• Reviews delivered reports for data accuracy.
• Works independently to resolve quality issues of complex scope directly with business stakeholders
• Uses business acumen to look beyond the data to generate recommendations for a wide variety
• of moderately complex problems to review directly with business stakeholders.
• Identifies and interprets trends and patterns in datasets to locate influences.
• Intimately understands system relationships and data flow.
• Uses industry best practices for data management
• May be responsible for data governance processes and quality in assigned area of responsibility
• Coaches junior level analysts in data governance, report design and analysis, and data
• presentation as well as in technical and organizational effectiveness

Qualifications:
Required Qualifications:

• Master's degree
• 8-12 years experience including minimum 2 years as team lead/supervisor
• Fluent level of English (written and verbal) as well as local language as applicable
• Power BI - essential

Preferred Qualifications:

• Can synthesize complex data into themes, stories and recommendations
• Intermediate systems knowledge in assigned functional area. Working knowledge of how systems work together and functionality of systems upstream and downstream
• Microsoft Excel -advanced skills
• Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
• Microsoft PowerPoint -advanced skills
• Presentation skills advanced required. Some formal training in public speaking/presentation skills preferred.
• Experience presenting to Director and above audiences
• Experience leading a team to successful business outcomes through strong talent and performance management practices. Formal management training preferred.

Hybrid role - Condesa CDMX
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