ECS Account Executive

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

The ECS Account Executive is responsible for driving net-new revenue, expansion, and customer success within Enterprise accounts. This role blends strategic account planning, disciplined pipeline generation, and world-class deal execution to deliver consistent, predictable growth.

Core Responsibilities 

• Own and drive the full sales cycle from prospecting to close across a defined portfolio of Enterprise accounts.

• Build and execute strategic account plans, including whitespace mapping, key stakeholder engagement, and long-term growth strategies.

• Generate a healthy, predictable pipeline through disciplined prospecting, events, outbound, and
partner collaboration.

• Forecasting discipline to ensure clear next steps, risk identification, and accurate predictions.

• Partner closely with Solution Engineers, Marketing, Customer Success, Alliances, and Partners to
accelerate deals and improve customer outcomes.

• Deliver compelling product demos, value propositions, and ROI aligned to customer's business outcomes.

• Leverage AI tools and data insights to prioritize accounts, personalize outreach, and maximize impact.

• Build trusted, long-term relationships with C-level and senior executives.

• Document all activities, next steps, and engagement in Salesforce to ensure operational excellence.

• Represent Salesforce as the trusted advisor focused on customer success and long-term value.

Key Skills & Competencies

• Strong business acumen and understanding of complex customer needs.

• Proven experience driving Enterprise-level deals with disciplined execution.

• Excellent communication, storytelling, and executive presence.

• Strategic prospecting skills with ability to generate your own pipeline.

• Effective cross-functional collaboration across SE, CSM, Partners, and Marketing.

• Proficiency in forecasting, deal inspection, and opportunity management.

• Ability to navigate and influence large, matrixed organizations.

• Growth mindset, resilience, grit, and strong bias for action.

• Comfort using AI, analytics, and digital selling tools to accelerate productivity.

Success Measures

• Consistent attainment or over-attainment of quota.

• Strong pipeline coverage with disciplined hygiene and quality.

• Expansion within existing accounts and acquisition of new logos.

• Customer satisfaction, adoption, and long-term growth.

• Clear, predictable forecasting aligned with ECS standards.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.