Management Support Services Coordinator

hace 1 semana

Monterrey, Nuevo León, México HEINEKEN MÉXICO A tiempo completo

HEINEKEN MÉXICO represents the brewing group with the longest tradition in Mexico since its founding in 1890, with a team in Mexico of more than 18,000 employees. Our company values include bringing fun to the lives of our consumers and collaborators by promoting our products responsibly and fostering an environment where people can fully unlock their full potential and enjoy their work. We have a passion for quality in everything we do, we invest in our people, new technologies and continuous improvement processes in our organization. Furthermore, we respect the individual, society and the environment, committing ourselves to the communities where we operate, respecting the Universal Declaration of Human Rights, and following the laws of the countries in which we are operate.

At HEINEKEN, we brew great beers and we build great brands. We are committed to surprising and exciting our consumers and employees everywhere. We have a proud history and heritage in brewing and in our communities. With operations in over 70 markets globally, we are the world's most international brewer.

We Go Places How about you?
Location: Monterrey

Function: Commerce

Sub Function: Commerce - Sales - Other Support

Type of Contract: Permanent

Objetivo
Asegurar la eficiencia, control y mejora continua de las operaciones BTL, Media, Preinvoice, D&T, Import y POP, mediante la centralización de procesos, el seguimiento de indicadores clave, el desarrollo del equipo y la implementación de proyectos de optimización y automatización, garantizando el cumplimiento de objetivos operativos y de calidad.

Actividades

  • Centralizar, documentar y mapear nuevas actividades y procesos operativos.
  • Dar seguimiento y control a KPIs operativos, asegurando el cumplimiento de objetivos, análisis de desviaciones y resolución oportuna de issues.
  • Ejecutar sesiones one-on-one para el acompañamiento, desempeño y desarrollo del equipo.
  • Preparar, presentar y analizar resultados operativos para la toma de decisiones.
  • Participar en procesos de reclutamiento y entrevistas cuando la operación lo requiera.
  • Analizar la volumetría y capacidad operativa del equipo para una correcta planeación de recursos.
  • Liderar proyectos de mejora continua y automatización de procesos.
  • Brindar soporte a los procesos operativos, atención de escalaciones y gestión preventiva de riesgos.
  • Coordinar y dar soporte transversal a las operaciones de BTL, Media, Preinvoice, D&T, Import y POP.

Requisitos

  • Adaptabilidad
  • Excelente comunicación
  • Conversaciones difíciles
  • Relación con funcionales / clientes
  • Actitud de servicio
  • Liderazgo

At HEINEKEN México our commitment is to respect people, society and the environment, we are against any discriminatory practice of religion, sex, political tendency, socioeconomic level or ethnic origin.

All our recruitment and selection processes are free. If you receive an email requesting deposits to cover medical exams, we urge our users to ignore these messages.

  • Logistics Coordinator

    hace 4 días

    Monterrey, Nuevo León, México WWEX Group A tiempo completo

    PURPOSE The Logistics Coordinator will have strong problem-solving capabilities skills, ensuring all freight is delivered/picked-up on time with a focus on sustaining steady and first-class service to GlobalTranz's client network. Given this role supports many teams including Customer Success, Enterprise Growth, Carrier Sales, Direct Sales, and Customer...

  • Logistics Coordinator

    hace 4 días

    Monterrey, Nuevo León, México Worldwide Express A tiempo completo

    PURPOSEThe Logistics Coordinator will have strong problem-solving capabilities skills, ensuring all freight is delivered/picked-up on time with a focus on sustaining steady and first-class service to GlobalTranz's client network. Given this role supports many teams including Customer Success, Enterprise Growth, Carrier Sales, Direct Sales, and Customer...

  • Training Coordinator

    hace 2 semanas

    Monterrey, Nuevo León, México TÜV SÜD A tiempo completo

    Academy Training Coordinator Job DescriptionAre you someone:Who loves to learn?Who is driven by continuous improvement?Who prides themselves on your organizational skills and attention to detail?Who has an extraordinary customer-focused attitude?The TÜV SÜD America Academy team plays a critical role in supporting our customers with the development of...

  • IT Support Services Technician

    hace 5 días

    Monterrey, Nuevo León, México Afni, Inc. A tiempo completo

    IT Support Services TechnicianLocation: Afni Mexico | Plaza Los Titanes. Monterrey, Nuevo Léon.Schedule: 45 hours per week, 2 days off weekly, availability required between 7:00 AM – 8:00 PM.Position Type: 100% OnsiteLanguage Requirement: Advanced EnglishAbout the RoleJoin Afni as anIT Support Services Technicianand become a key player in ensuring...

  • Logistics Coordinator

    hace 4 días

    Monterrey, Nuevo León, México HQ Platinum A tiempo completo

    About The RoleWe are looking for aLogistics Coordinatorto manage and oversee intermodal transportation operations, ensuring efficient coordination between rail, trucking, and related logistics partners. This role plays a key part in shipment execution, documentation accuracy, and real-time operational follow-up.The ideal candidate is detail-oriented,...

  • Operation Support

    hace 2 semanas

    Monterrey, Nuevo León, México Infosys A tiempo completo

    Infosys– Engineering Services – Technology Analyst - Operations Support for Broadcast Satellite and OTT content deliveryAt Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available, and quality is both impeccable and cost...

  • Complex Consumables Proposal Coordinator

    hace 1 semana

    Monterrey, Nuevo León, México FLSmidth A tiempo completo

    Job SummaryThe Complex Consumables Proposal Coordinator will be responsible for managing the end-to-end proposal development process for complex consumables, ensuring timely submission of high-quality, competitive, and technically sound proposals to FLSmidth's customers.Job ResponsibilitiesLead the coordination, development, and submission of comprehensive...

  • IT Operations Support Specialist

    hace 1 semana

    Monterrey, Nuevo León, México Cummins Latin America A tiempo completo

    DescriptionJob Summary:Provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users.Key ResponsibilitiesPerforms routine maintenance, facilitates customizations and changes to, and ensures system disaster recovery for systems. Facilitates new employee technology setup, including computer...

  • Boutique Coordinator, Monterrey

    hace 5 días

    Monterrey, Nuevo León, México Christian Louboutin A tiempo completo

    Boutique Coordinator, Monterrey, MexicoPlease note this is a cashier/support role. This is NOT a management position.OVERVIEW:The Boutique Coordinator is considered a support function to the entire store. From operations to sales, this role acts as the "glue" and Jack/Jill of all trades.Under the leadership and guidance of Management, the Boutique...

  • Performance Management Associate Analyst

    hace 1 semana

    Monterrey, Nuevo León, México Avasant A tiempo completo

    Performance Associate AnalystType of position: Full-Time EmploymentWork Mode: HybridJob Title: Performance Associate AnalystLocation of the position: Monterrey, Nuevo León, MexicoJob DescriptionProduce and distribute monthly evaluations of Service Provider service level performanceSupport Monthly Governance meetings with Service Owners, vendor management...