Technical support Associate
hace 2 semanas
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.
NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara.
Location: Guadalajara, Jalisco. Mexico.
Language - Spanish and English
Requirements:
- Availability to work 45 hours per week
- Interest in working on Afternoon/Night shifts
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service
We Offer:
- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of christmas bonus
- 10 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Activities
- General L1 support for hardware and MS Office packages
- Advance technical support for in-house applications and developments
- Answer technical support calls providing and escalating to other support groups
- Provide support based on email generated requests or reports
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law
-
Technical support Associate
hace 1 semana
Guadalajara, Jalisco, México NTT DATA Services A tiempo completoNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate -...
-
Technical support Associate
hace 2 semanas
Guadalajara, Jalisco, México NTT DATA A tiempo completoGeneral L1 support for hardware and MS Office packages Advance technical support for in-house applications and developments Answer technical support calls providing and escalating to other support groups Provide support based on email generated requests or reports Document troubleshooting steps and detailed description of the customer incidents and requests...
-
Desktop Support Associate-Helpdesk
hace 2 semanas
Guadalajara, Jalisco, México NTT DATA A tiempo completoReq ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico. Helpdesk Associate - Full Time Requirements:...
-
Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Hygiena A tiempo completoGENERAL PURPOSETSS North Latam, to support sales team, customers and distributors in the North of Rest of Latam Territory, this resource will support Central America, Caribbean Islands, Colombia, Venezuela and Ecuador.The Technical Support Specialist (TSS) leverages and utilizes all available resources and work closely with Territory Sales Managers (TSM) to...
-
Technical Support Specialist
hace 6 días
Guadalajara, Jalisco, México Global Fleet Management A tiempo completoPosiTrace is a fast-growing software-as-a-service (SaaS) provider with over a thousand B2B customers in Mexico and worldwide. We specialize in GPS Tracking and Fleet Management solutions and are looking for a skilled Technical Support Specialist to join our team in Mexico.ResponsibilitiesProvide telephone and online technical support to existing customers in...
-
Desktop Support Associate-Helpdesk
hace 2 semanas
Guadalajara, Jalisco, México NTT DATA North America A tiempo completoReq ID:345880NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico.Helpdesk Associate - Full...
-
Desktop Support Associate-Helpdesk
hace 1 semana
Guadalajara, Jalisco, México NTT DATA North America A tiempo completoReq ID: 345880NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico.Helpdesk Associate - Full...
-
Technical Support Engineer
hace 1 semana
Guadalajara, Jalisco, México TeamViewer A tiempo completoJoin TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive...
-
Field Technical Support
hace 6 días
Guadalajara, Jalisco, México HP A tiempo completoField Technical SupportDescription -LocationThis position is based in Chihuahua, with teleworker status assigned to align with the job's specific requirements in this location.Job Summary• This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role...
-
Desktop Support Associate
hace 2 semanas
Guadalajara, Jalisco, México NTT DATA North America A tiempo completoReq ID:344383NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate (Part Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA Services...