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Account Specialist/SaaS
hace 4 días
We are looking for an
Account Specialist
with proven experience in SaaS sales. If you have strong commercial skills, customer service orientation, and the motivation to grow within a global technology company, this role is ideal for you.
Responsibilities
- Manage an existing customer portfolio, focusing on renewals and upsell opportunities.
- Build long-term relationships by understanding customer needs with a consultative approach.
- Identify and use the most effective virtual channel to engage with clients.
- Close renewal opportunities within the established cycle.
- Use CRM (Salesforce) to track progress, generate insights, and manage opportunities.
- Identify growth opportunities and contribute to the commercial strategy of the region.
- Ensure high levels of customer retention and satisfaction.
Requirements (Mandatory)
- Proven experience in
SaaS sales
(minimum 1 year). - Experience in renewals, upsell, subscriptions, or managing recurring accounts.
- Demonstrated ability to handle high volumes of accounts
- Proficiency in CRM tools (preferably Salesforce).
- Excellent communication skills in Spanish and English (oral and written).
- Goal-oriented profile with resilience, strong organization, and the ability to work under pressure.
- Strong digital skills and the ability to learn quickly.
Offer
- Competitive base salary.
- Unlimited commissions
, directly linked to your performance. - Hybrid model
(home office + office). - Superior benefits
, including: - Major medical insurance
- Life insurance
- Meal vouchers or food allowance
- Additional vacation days
- Continuous training and development within the SaaS industry.
- Expansion project with real opportunities for professional growth.
