Account Specialist/SaaS

hace 1 semana


Mexico City Metropolitan Area Adecco A tiempo completo

We are looking for an
Account Specialist
with proven experience in SaaS sales. If you have strong commercial skills, customer service orientation, and the motivation to grow within a global technology company, this role is ideal for you.


Responsibilities

  • Manage an existing customer portfolio, focusing on renewals and upsell opportunities.
  • Build long-term relationships by understanding customer needs with a consultative approach.
  • Identify and use the most effective virtual channel to engage with clients.
  • Close renewal opportunities within the established cycle.
  • Use CRM (Salesforce) to track progress, generate insights, and manage opportunities.
  • Identify growth opportunities and contribute to the commercial strategy of the region.
  • Ensure high levels of customer retention and satisfaction.


Requirements (Mandatory)

  • Proven experience in
    SaaS sales
    (minimum 1 year).
  • Experience in renewals, upsell, subscriptions, or managing recurring accounts.
  • Demonstrated ability to handle high volumes of accounts
  • Proficiency in CRM tools (preferably Salesforce).
  • Excellent communication skills in Spanish and English (oral and written).
  • Goal-oriented profile with resilience, strong organization, and the ability to work under pressure.
  • Strong digital skills and the ability to learn quickly.


Offer

  • Competitive base salary.
  • Unlimited commissions
    , directly linked to your performance.
  • Hybrid model
    (home office + office).
  • Superior benefits
    , including:
  • Major medical insurance
  • Life insurance
  • Meal vouchers or food allowance
  • Additional vacation days
  • Continuous training and development within the SaaS industry.
  • Expansion project with real opportunities for professional growth.

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