Executive Assistant

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

About the Role:

JumpCloud is seeking an experienced, proactive, and versatile Executive Assistant to join our Mexico-based EA team. This role provides essential executive-level support to key functional global leaders.  The ideal candidate thrives on organization and can seamlessly transition between high-level scheduling, travel management and meeting preparation.

This person will serve as a professional and courteous representative of our executive team and brand, screening and directing communications as appropriate.  They will have excellent time management and prioritization skills, as well as the ability to anticipate needs and operate with the appropriate levels of discretion.  

• 5+ years of experience in an Administrative Assistant, Executive Assistant, or similar support role, preferably within a fast-growing, international technology company.
• Expertise with Google Workspace (G-Suite), particularly Google Calendar for complex, global multi-time zone scheduling as well as travel booking (Egencia etc), expense reporting software (Expensify etc) and video conferencing platforms ( Google Meet, Zoom etc).
• Exceptional organizational and time management skills with an acute attention to detail and a high degree of accuracy.
• Excellent written and verbal communication skills in English, with the ability to interact professionally with all levels of global staff and external partners/customers, including Executives, Customers and Board Members.
• JumpCloud is a global company with team members in 15+ countries.  This role may require flexible working hours when necessary for meetings or events.  
• It may periodically require travel for on-site attendance at meetings or to support events.

• Executive Calendar Management: Manage complex, dynamic calendars for the C-suite level global executives, strategically prioritizing meetings, proactively resolving scheduling conflicts across multiple global time zones, and ensuring leaders' time is optimized.
• Prioritization: Proactively review, prioritize, and manage scheduling conflicts, ensuring critical meetings and objectives are consistently met.
• Meeting Logistics: Schedule and organize sensitive and high-stakes meetings, including Board meetings, leadership planning sessions, customer engagements and all-hands gatherings. This includes coordinating cross-functional attendance, reserving space, and managing technology setup.
• Travel & Expenses: Manage end-to-end domestic and international travel logistics (flights, accommodations, ground transportation, etc) and process detailed expense reports and invoices in a timely manner.
• Communication: Prepare, proofread, and format confidential presentations, reports, and correspondence on behalf of the supported executives.
• Confidentiality: Handle highly sensitive information related with the utmost discretion and professionalism.

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Where you'll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.  

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

One of JumpCloud's three core values is to "Build Connections." To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.   

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses ) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at with the subject line "Scam Notice"

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