Administrative Assistant

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit Follow Oliver Wyman on Twitter @OliverWyman.

*** PLEASE SUBMIT RESUMES IN ENGLISH***

*THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*

Job Overview

Oliver Wyman is seeking an organized and enthusiastic Administrative Assistant to support up to 6 Principals

Key Responsibilities

• Successfully and consistently complete a variety of administrative skills for your core clients
• Collaborate with other AAs/EAs to ensure fluid and flawless execution of duties that require teaming with others
• Basic calendar management including accepting and declining meetings, addressing calendar conflicts, identify and reserve meeting space, regular review of scheduled meetings to ensure logistics are accurate and no back-to-back dial-ins are scheduled
• Other administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices, CRM contact data entry and updates, coordinate internal and external events
• Responsive to internal and external client needs
• Deliver a positive service experience to clients and work to build and maintain trusted relationships
• Single point of contact for core administrative needs
• Liaise with other support departments (DTP, Finance, IT, HC, etc.)
• Perform other related duties as required by management

Team Support

• Provide coverage for AAs who are out of the office to ensure seamless support to Principals
• Provide training and support to new team members
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the Executive Assistant team

Experience Required:

• Bachelor's degree preferred
• At least 3 years of administrative, hospitality or customer service experience, or other transferable skills
• Experience in financial services, management consultancy, and/or a professional services environment a plus
• English fluency a must

Technical Skills:

• Proficiency working with Microsoft Office Suite
• Basic knowledge of CRM (Microsoft Dynamics) a plus, but not necessary

Skills and Attributes:

• Good judgement
• Ownership mentality
• Empathetic, courteous, positive demeanor
• Strong organizational skills with demonstrated ability to prioritize and multiple task
• Ability to work in fast-paced environment and be detail-oriented
• Resourceful and proactive
• Strong problem-solving skills and decision-making capabilities
• Superior written and verbal communication skills
• Good time-management skills
• Team player who is able to work with different personalities and working styles

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We are committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law.