Account Manager, Strategic Accounts

Job Title: Lead Account Manager, LSEG Data&Analytics division, Strategic Accounts Team

Location: MEXICO CITY

The role of the Lead Account Manager is responsible for maintaining deep customer relationships, and to drive account revenue, retention, and growth. By collaborating with internal partners, the Lead Account Manager delivers exceptional service and a valuable solution. He/She will also open up larger solution opportunities and introduce Solution & Proposition Sales as well as the Customer Support department. The position will manage our strategic accounts in LATAM.

Role Responsibilities:

• Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client's decision makers (including C-level) organigram, priorities and needs.

• Maintain solid understanding of LSEG Data&Analytics propositions to initiate conversations and raise interest

• Build and embed a long-term trusted advisor relationship within their accounts as well as strong relationship with client C-level and other decision makers.

• Create an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG Data&Analytics footprint.

• Daily update of CRM with sales activities, forecast & pipeline

• Focus on maintaining overall customer engagement and expanding and retaining managed net revenue

• Oversee all commercial activities within accounts, owning the end-to-end customer relationship

• Lead the extended account team

• Manage internal and external stakeholders and maintain networks to negotiate and close deals

• All Account Managers are responsible for revenue growth (primarily), sales, and administration of their accounts.

Qualifications and Experience Required:

• Strong understanding of customers and their business model and workflows

• Financial industry experience

• Very strong relationship building skills

• Native Spanish speaker with English proficiency

• Selling skills (identity, develop and articulate a complex proposition/consultative selling)

• Strong negotiation skills

• Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency

• Problem solving: ability to understand, articulate, structure and solve client needs

• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization

• Ability to collaborate with account team

• University/college degree may be required, equivalent experience may be considered depending on position/department

• Advanced degree may be preferred

• Significant work experience in applicable industry and knowledge of customer workflow required

• Proven account management, sales or marketing experience in a customer facing environment required

• Customer relationship management required throughout all levels within an organization

• Virtual Leadership Skills

The LSEG Data&Analytics Team equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At LSEG Data&Analytics, we facilitate the connections that propel people and organizations to find new possibilities to move forward.
As a global business, we rely on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. LSEG Data&Analytics is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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