Account Manager

hace 7 horas

Monterrey, Nuevo León, México Uber A tiempo completo

About The Role
The North Territory team is looking for an Account Manager based in Monterrey to drive the growth of our Hero SMB (Small and Medium-sized Business) portfolio. This segment represents a key opportunity to strengthen our selection and elevate restaurants performance across the city.

In this role, the candidate will manage a portfolio of Local Hero SMB Restaurant's, executing commercial strategies that enhance sales, partner engagement, and overall account health. The Account Manager will develop and deploy strategic proposals across Offers and Ads, using data-driven insights to identify growth opportunities and improve campaign performance.

The position offers the opportunity to make a meaningful impact on the territory's results by collaborating closely with cross-functional teams such as Operations, Marketing, and Growth. The candidate will support the execution of local initiatives that reinforce our goal of winning selection street by street and geo by geo.

This role owns the performance of its assigned geographical area, ensuring continuous growth, optimal selection mix within the existing book of business, and delivery of high-quality commercial execution.

What The Candidate Will Need / Bonus Points

  • What the Candidate Will Do
  • Manage a portfolio of Local Hero SMB Restaurants, conducting regular performance reviews and implementing commercial actions to drive growth across conversion, and customer engagement.
  • Develop and execute Offers and Ads strategies tailored to Top Restaurants's objectives, using data insights to optimize campaign performance and ROI.
  • Monitor account health metrics, identify risks or opportunities.
  • Collaborate with Cross-functional teams to support local initiatives and ensure seamless execution of commercial plans.
  • Maintain accurate reporting, documentation, and CRM updates to track progress against KPIs and ensure efficient portfolio management.
  • Basic Qualifications
  • Experience in account management or B2B commercial roles (2-3 years) and performance targets.
  • Strong analytical capabilities with proficiency in using data, reporting tools, and CRM systems to manage pipelines, evaluate performance, and build commercial proposals.
  • Advanced analytical fluency, including the ability to run performance diagnostics, and translate findings into actionable commercial strategies.
  • Bachelor's degree.
  • Preferred Qualifications
  • Proven track record of delivering against commercial KPIs in a fast-paced, high-growth environment.
  • Prior experience managing a high-volume book of business in a marketplace, tech, or food-delivery environment, with a proven ability to drive growth through Offers and Ads optimization.
  • Experience executing hyperlocal growth strategies, showing strong judgment on selection needs, geographical prioritization, and competitive dynamics.
  • Demonstrated success influencing merchant behavior through structured business reviews, negotiation, and consultative selling techniques.
  • Experience executing hyperlocal growth strategies, showing strong judgment on selection needs, geographical prioritization, and competitive dynamics.

Success Attributes
Customer Centricity Market and Platform Expertise Negotiation & Deal-Making Sales Lifecycle Management Stakeholder Management Uber Values Case Study

  • Account Manager/Manager de Servicios IT

    hace 2 días

    Monterrey, Nuevo León, México YEL Solutions A tiempo completo

    Desde Yel Solutions nos encontramos en búsqueda de un Gerente de Servicios IT/ Account Manager.Lugar de trabajo: Monterrey, México

  • Account Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Uber A tiempo completo

    About The RoleThe North Territory team is looking for an Account Manager based in Monterrey to drive the growth of our Hero SMB (Small and Medium-sized Business) portfolio. This segment represents a key opportunity to strengthen our selection and elevate restaurants performance across the city.In this role, the candidate will manage a portfolio of Local Hero...

  • Key Account Manager

    hace 2 días

    Monterrey, Nuevo León, México PROTRANS INTERNATIONAL LLC A tiempo completo

    Position Summary: The Key Account Manager will be responsible for managing small-to-medium size accounts to effectively support various customers and business needs. The Key Account Manager will be the liaison between the customer(s) business needs and the enterprise. The main role of the key account manager will be focused on retention and growth by...

  • Key Account Manager

    hace 7 días

    Monterrey, Nuevo León, México Nutreco A tiempo completo

    Resumen de perfil de puestoResumen de perfil de puestoThe Key Account Manager work with our biggest (potential) customers in order to build long-term strategic partnerships.The Key Account Manager in an individual contributor who reports to the Sales Manager in an OpCo. The Key Account Manager is responsible for attracting and maintaining strategic customers...

  • Key Account Manager

    hace 4 días

    Monterrey, Nuevo León, México Pacifica Continental A tiempo completo

    Our client is looking for a Key Account Manager to join their team in Monterrey, México. The individual will focus on Consultative sales. The professional main responsibilities will be favorable relationships with new and existing clients in order to increase revenue and ensure that the company products and services consistently meet client needs; and...

  • Supplier Account Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Signify A tiempo completo

    Job TitleSupplier Account Manager (Apodaca, México)Job DescriptionAbout SignifyThrough bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes,...

  • Account Manager – Industria plástica Monterrey

    hace 5 horas

    Monterrey, Nuevo León, México Chronos Consulting A tiempo completo

    Account Manager – Industria plásticaMonterrey (remota)La Compañía:Chronos Consulting es parte de Coberon Chronos Group, un galardonado líder mundial en la dotación de personal permanente y temporal, RPO y negocios de procesos de soluciones de automatización para las multinacionales globales. El grupo tiene presencia en 52+ localidades a nivel...

  • Key Account Manager TI

    hace 5 días

    Monterrey, Nuevo León, México SOAINT A tiempo completo

    Si te apasionan las ventas, el desarrollo de negocios y la tecnología, está oportunidad puede ser para tiEn Soaint buscamosa nuestro próximo Account Manager / Business DevelopmentSOAINT MEXICO somos una destacada empresa en el campo de tecnología de la información, comprometida con la innovación y el desarrollo de soluciones tecnológicas de...

  • Key Account Manager

    hace 4 días

    Monterrey, Nuevo León, México Pacifica Continental A tiempo completo

    Job description:Our client is looking for a Key Account Manager in Monterrey,  to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.The ideal candidate will be apt in building strong relationships with strategic...

  • Named Account Manager

    hace 2 días

    Monterrey, Nuevo León, México Avaya A tiempo completo

    About AvayaAvaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.We believe...