Key Account Manager
hace 5 días
Responsabilities
• Ability to establish and expand relationships within each customer.
• Grows and maintains existing customer and partner relationships through proactive activity.
• Receives incoming calls and makes outbound calling to customers as needed.
• Day-to-day customer and partner requests which include licensing knowledge and proposal/quote creation, along with opportunity management.
• Supports the sales effort and updates the database and communicates changes within the company.
• Opportunity creation and management with aligned BDMs and set up customers in SoftwareONE internal systems
• Develops strong knowledge of leading industry trends through ongoing training with software publishers.
• Works within agreed customer SLAs
• Acts as key resource for leading industry volume license offerings.
• Demonstrates ability to close sales and overcome customer objections.
• Works collaboratively with assigned Business Development Manager to develop an overall territory account plan which will maximize opportunities and generate sales activity with customers and partners
Requirements
• 3 to 6 years professional sales experience
• Good English language proficiency is preferred
• Customer service experience.
• Highly motivated and results oriented; entrepreneurial spirit.
• Detail oriented with ability to break down projects into smaller tasks.
• Great understanding of Consultative Sales
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