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Customer Service and Collections Specialist

hace 3 semanas


Ciudad de México C&D GROUP MEXICO A tiempo completo

**Importante empresa Fintech internacional solicita Especialista de cobranza**

**Únete a nosotros y obtén un gran crecimiento y mejora tu calidad de vida**

**Que necesitas**
- Preparatoria o Licenciatura a fin
- Experiência laboral en Customer Service and Collections Specialist de mínimo 1 año
- Inglés avanzado o nativo (indispensable)
- Manejo avanzado de paquetería office
- Excelentes habilidades de comunicación verbal y escrita.
- Experiência previa en Call Center y estabilidad laboral de mínimo 1 año (indispensable)
- Documentación en regla

**Funciones**

Servicio al cliente con usuarios de united states y a nível LATAM, soporte y cobranza de pagos demorados

**Beneficios**
- Sueldo base $15,000 brutos
- Prestaciones de ley (aguinaldo equivalente a 15 días de sueldo, prima vacacional y vacaciones anuales)
- Vales de comida
- Bonos y comisiones adicionales
- Home office (primer mes de capacitación presencial)

**Jornada Labora**l
- Ventana de servicio de 8 AM a 8 PM
- Trabaja 46.5 horas semanales con disponibilidad para trabajar fines de semana
- Pago de horas extra
- Modalidad Home Office

**Competencias profesionales**
- Responsable
- Proactivo
- Honesto
- Dinámico
- Trabajo en equipo

**Zona a laborar**

WeWork Reforma Latino Suite o Av. Insurgentes (2 ubicaciones disponibles)

Tipo de puesto: Tiempo completo

Salario: $15,000.00 - $20,000.00 al mes

Horario:

- Turno de 10 horas

Prestaciones:

- Horarios flexibles
- Vales de despensa

Tipos de compensaciones:

- Bono de productividad

Experiência:

- ustomer Service and Collections: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: remoto híbrido en 06600, Ciudad de México