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Description Award-winning and cloud-based customer service software **Global Company **trusted by +200k companies is looking for: **"Sales Operations Lead"** **Responsibilities: - Design and build streamlined and optimized processes and work with teams on areas requiring significant CHANGE MANAGEMENT in a way that minimizes disruption. - Partner closely with leadership and GTM Operations to translate corporate strategies and drive cross-functional execution to deliver on those objectives. - Drive several company-wide, cross-geo programs at a time, ensuring clear, proactive communication and follow-up with customers to meet deadlines. - Bring structure to sometimes ambiguous visions and craft programs to bring them to life. - Design and build streamlined and optimized processes and work with teams on areas requiring significant change management in a way that minimizes disruption. - Develop scalable and repeatable playbook for GTM Operations for M&A, New Product launches - Lead annual Sales Planning program and execute against changes to GTM strategy related to territory & quota planning and comp plans design. **Requirements**: - Experience working with and supporting operations teams and managing programs that impact large employee groups. - Shown success working across diverse teams and geographies, with the ability to synthesize what may appear to be challenging priorities. - Serves as an invaluable business partner to the teams you support with diverse skills that include business operations, process design and improvement, and program management. - Able to distill sophisticated, multi-faceted topics into an organized, structured approach and mobilize the right people to implement. - Exceptional collaboration, planning, influencing, prioritization, and time management skills.. - Experience with Jira, Asana, Trello, etc. **The position offers**: Base salary according experience of $110,000 to $1 15,000 MXN Performance Bonus International exposure Growth in a fast paced environment Full benefits: - Familiar Major & Minor medical insurance + life, - Gympass - Familiar dental + vision insurance, - 30-day christmas bonus, - Food vouchers, - Mobile phone + internet allowance - Profit Sharing program