Technical Support Agent

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**- Ensure objectives and service level agreements (SLAs) are met.- Provide resolution of issues for clients, liaise between clients, customer success team and development team.- Utilize our case management system, keep track of your own support tickets, and follow through to completion.- Provide accurate and timely...

Internal Job Title: Client Technical Support EngineerType of Employment: Full TimeDesired No. of Hours per Week: 40Job Level: Mid-Senior LevelWho We AreOur client is a fast-growing, VC-backed startup based in San Francisco, building the next generation of access control systems for modern buildings. Their award-winning solution replaces outdated key card...

Who is Sana Labs? Why We Need You We’re looking for a Technical Support and Coordinator who is passionate about technology, problem-solving, and working closely with customers to deliver exceptional results. In this role, you’ll guide new customers through their onboarding journey, ensuring seamless setup and support from project kick-off to go-live....

Key Responsibilities:1. Providing expert technical support for our range of water heaters and air conditioner- Troubleshooting and resolving customer issues in a timely and efficient manner.2. Collaborating with our engineering and product development teams to improve product performance and reliability.3. Maintaining up-to-date knowledge of industry...

Ruptela is looking for a Spanish and English speaking Technical Support Specialist to join our talented Operations and Customer Experience team!We provide fleet management solutions based on GPS tracking and real-time vehicle monitoring and control. We develop and manufacture full solution and provide it along with in-depth knowledge and support. This way we...

'''Job Overview:'''We are seeking a highly motivated and skilled Technical Support professional to join our team. As a Technical Support, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly. This is an excellent opportunity for someone with strong problem-solving skills and a...

**Main Duties and Responsibilities**:**Pre-Sales**:- Conduct quality product training and technical guidance to customer to resolve technical problems- Build quality relationship with customers and managers- Provide in house technical support to sales staff- Leading the design of the program for the customer- Constantly collect and feedback on customers and...

Technical Support Specialist**Key Responsibilities**:- Provide excellent customer support for individuals with varying technical expertise.- Diagnose and resolve website-related issues through effective communication and problem-solving.- Educate and empower users in understanding website development tools and features.- Collaborate with the development team...

**Technical Support Representative**At USS, we are looking for the best Customer Service Representative profiles to provide the best service to our clients. We are looking at GDL for these profiles for our new campaigns and challenges.- **If you speak English and you like remote work, apply!**_As a Bilingual Tech Support Representative, you'll help connect...

**Technical Project Manager**The Technical Project Manager will report to the Project Management Office (PMO) and is responsible for managing technical projects to ensure the proposed plan adheres to the timeline, budget, and scope. Working with the Enterprise Technology team, you will plan Liveops’ technical projects in detail, set milestones and...