Technical Support Engineer
hace 4 semanas
**Main Duties and Responsibilities**:**Pre-Sales**- Conduct quality product training and technical guidance to customer to resolve technical problems- Build quality relationship with customers and managers- Provide in house technical support to sales staff- Leading the design of the program for the customer- Constantly collect and feedback on customers and market’s demand toward company’s products**After-Sales**- After-sales technical support (training, maintenance, hands-on repair, remote support)- Feedback product related issues to research and development personnel for improvement- Summarize issues and organize them into technical questions on reporting- Develop and produce quality guidelines materials as per customer requirement**Non-technical requirements**:- Good written and spoken communication skills- Support focus mind, capable to solve / simplify customer challenges- Willing to learn and patience when dealing with tight timelines- Good analytic thinking and ability of solving the technical problems- Be friendly, energetic, passionate independently**Job requirement**:- Must understand coding.- Technical competency in android POS or any relevant experience will be bonus
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Technical Support Engineer
hace 2 semanas
Desde casa, México Aloware A tiempo completoAloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation features. We are currently in search of a great **Technical Support Engineer** who has a strong background in VoIP / contact center software. He/She should have a solid technical background combined with customer service experience. A...
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Technical Support Engineer
hace 2 semanas
Desde casa, México Aloware A tiempo completoAloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation features. We are currently in search of a great **Technical Support Engineer** who has a strong background in VoIP / contact center software.He/She should have a solid technical background combined with customer service experience. A...
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Technical Support Engineer
hace 6 días
Desde casa, México Base A tiempo completoBase is a Customer Lifecycle Marketing SAAS platform, building the Customer-led Growth (CLG) category and ecosystem. We’re searching for an energetic, tech-savvy Technical Support Engineer who can provide Tier 1+ 2 technical support to our customers, allowing them to realize the maximum value of Base, assuring our platform is up and running as...
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Technical Support Engineer
hace 1 semana
Desde casa, México Lytx A tiempo completoPosition Summary:The Technical Support Engineer (Surfsight) will engage directly with resellers and end-users, handling the most technically advanced cases. Our TSE’s use big data to help troubleshoot platform, hardware, and API/integration issues. If you love to work in a fast paced, dynamic organization that has an ever increasing customer base then this...
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Technical Support Engineer
hace 4 semanas
Desde casa, México iMinTech A tiempo completoMain Duties and Responsibilities:Territory in charge: Latam + Europe regionPre-Sales- Conduct quality product training and technical guidance to customer to resolve technical problems- Build quality relationship with customers and managers- Provide in house technical support to sales staff- Leading the design of the program for the customer- Constantly...
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Technical Support Engineer
hace 3 semanas
Desde casa, México iMin A tiempo completo**Main Duties and Responsibilities**:Territory in charge: Latam + Europe region**Pre-Sales**:- Conduct quality product training and technical guidance to customer to resolve technical problems- Build quality relationship with customers and managers- Provide in house technical support to sales staff- Leading the design of the program for the customer-...
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Application Support Engineer
hace 2 semanas
Desde casa, México Fluent Trade Technologies A tiempo completo**Fluent Trade Technologies** is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets.Fluent is a market leader with a significant tier 1 & 2 client base in the financial world,We are growing and inviting you to join our Filipino team as**Application Support Engineer (Linux /** **FinTech/Trading)**Position...
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Technical Support Engineer
hace 5 días
Desde casa, México iMinTech A tiempo completo**Main Duties and Responsibilities**: Territory in charge: Latam + Europe region **Pre-Sales**: - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the...
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Technical Support Engineer
hace 5 días
Desde casa, México EPAM Systems, Inc. A tiempo completoWe are seeking a skilled and proactive **Technical Support Engineer**to join our dynamic IT team. This role requires a problem-solving mindset and technical expertise to ensure smooth operations across our IT infrastructure. You will be instrumental in diagnosing issues, implementing scalable solutions, and driving automation to support organizational...
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IT Support Engineer
hace 3 días
Desde casa, México Definity First A tiempo completoWe are seeking a highly skilled and motivated **IT Support Engineer** to join our team. As a **remote position** based in **México **&** LATAM**, you will play a crucial role in troubleshooting and providing technical support to our customers. If you are a self-motivated individual with a passion for technology and excellent communication skills, we invite...