Remote Technical Support

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**- Ensure objectives and service level agreements (SLAs) are met.- Provide resolution of issues for clients, liaise between clients, customer success team and development team.- Utilize our case management system, keep track of your own support tickets, and follow through to completion.- Provide accurate and timely...

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** - Ensure objectives and service level agreements (SLAs) are met. - Provide resolution of issues for clients, liaise between clients, customer success team and development team. - Utilize our case management system, keep track of your own support tickets, and follow through to completion. - Provide accurate and...

Who is Sana Labs? Why We Need You We’re looking for a Technical Support and Coordinator who is passionate about technology, problem-solving, and working closely with customers to deliver exceptional results. In this role, you’ll guide new customers through their onboarding journey, ensuring seamless setup and support from project kick-off to go-live....

Technical Support Specialist**Key Responsibilities**:- Provide excellent customer support for individuals with varying technical expertise.- Diagnose and resolve website-related issues through effective communication and problem-solving.- Educate and empower users in understanding website development tools and features.- Collaborate with the development team...

We are a US-based Managed IT Services Company specializing in Managed IT Services, Managed Datacenter & Cloud Solutions, and Managed Security Services for businesses across the United States. **Position Overview** **Key Responsibilities**: - Provide technical support for Windows and Mac desktop operating systems. - Administer and troubleshoot Windows and...

**Technical Support Representative**At USS, we are looking for the best Customer Service Representative profiles to provide the best service to our clients. We are looking at GDL for these profiles for our new campaigns and challenges.- **If you speak English and you like remote work, apply!**_As a Bilingual Tech Support Representative, you'll help connect...

**Main Duties and Responsibilities**:**Pre-Sales**:- Conduct quality product training and technical guidance to customer to resolve technical problems- Build quality relationship with customers and managers- Provide in house technical support to sales staff- Leading the design of the program for the customer- Constantly collect and feedback on customers and...

**Level 2 Tech Support Representative****C2 English Proficient****8 Hour Work Shift****Remote**The **Level 2 Tech Support Assistant**will be responsible for providing advanced technical support to end-users remotely. This position demands a strong understanding of **Microsoft 365**, **network equipment**(routers, switches, firewalls, wireless access points),...

Ruptela is looking for a Spanish and English speaking Technical Support Specialist to join our talented Operations and Customer Experience team!We provide fleet management solutions based on GPS tracking and real-time vehicle monitoring and control. We develop and manufacture full solution and provide it along with in-depth knowledge and support. This way we...

**Job Title: Bilingual Technical Support Representative** **About the Role** We are looking for a **Support Representative** to join our team in Mexico and provide assistance to our customers. In this role, you’ll be the first point of contact for users, helping them resolve technical issues, answering questions, and ensuring a smooth customer...