Dealer Business Development Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Dealer Business Development Manager - Payments (DBDM)**

**Type: Full-time**

**Job Overview**:
**The Dealer Business Development Manager (DBDM) plays a pivotal role in managing and supporting our Dealer Channel, specifically focusing on maximizing revenue generated through Global payments and Synergy solutions. This position serves as a dedicated advocate and ambassador for our Dealers, championing all aspects of reselling our payments products and driving additional revenue through card referrals.**

**Responsibilities**:

- ** Managing Dealer relationships: Overseeing contracts, quotas, assigned territories, and recruitment/termination processes.**
- ** Product expertise and training: Thoroughly understanding and effectively communicating all our policies, procedures, and product advantages to enable revenue growth for assigned Dealers.**
- ** Dealer Program representation: Acting as the primary point of contact for the Dealer Program within your assigned divisions, addressing all Global payments-related inquiries.**
- ** Attention to detail: Ensuring efficient and professional communication and mentorship for all Dealers and prospective Dealers.**
- ** Resource mastery: Demonstrating in-depth knowledge of all Dealer-facing documentation, including the Dealer Manual, processes, price lists, authorized Dealer list, and training materials.**
- ** Sales and support: Assisting Dealers in lead submission and fostering relationships with Inside Global card partners.**
- ** Escalation resolution: Serving as the primary contact for resolving any Dealer-related escalations.**

**Travel: This position requires extensive travel throughout the Region, potentially exceeding 24 weeks per year.**

**_ Why this role is valuable to the company_**

**_ The Global POS Dealer Business Development Manager role is critical in keeping the Dealer Channel running smoothly and plays an integral part in the individual Dealers’ successful growth and development of revenue. This role will develop relationships with many diverse resellers, merchants and colleagues. This position serves as an evangelist for the HPOS Dealer Program including recruitment, large end-user opportunities, trade shows, training and new product launches, etc._**

**Requirements**:

- **2-5 years in Payments OR POS Dealer management OR channel management experience**:

- **4-year college degree or equivalent experience**:

- **Enjoy problem solving and channel management**:

- **Have experience with contracts and negotiations**:

- **Extremely organized with professional follow-up habits**:

- **Hospitality and food service and / or retail experience is helpful**:

- **Ability to travel as needed**

**Compensation and Benefits**

**This person will work from the office. This position is a salary plus bonus position.**

**Dealer Business Development Manager’s Responsibilities**

**This team’s mission is to drive installed margin through the Dealer Channel within the Global Trusted Dealer Program.**

**Dealer Development**
- **Recruit New Dealers to cover all products in all major markets of divisions covered.**:

- **Foster positive and respectful relationships with all existing Dealers in their division.**

**o DBDM needs to touch base with every Dealer in their divisions 1-2 times a month**

**o DBDM should strategically coordinate visits timed with events where their Dealers will be present.**

**o DBDM is responsible for creating community and harmony between individual Dealers and other divisions, such as card.**

**o DBDM is responsible for encouraging respectful behavior and enforcing rules when Dealers violate engagement rules.**

**Dealer Revenue**
- **DBDM is responsible to increase and maximize total Dealer revenue in each division across all products**

**o DBDM is responsible to monitor and influence revenue increases opportunities within their divisions. This includes helping Dealer close large opportunities and creating new local leads as well as monitoring Dealer pipelines.**

**o DBDM is responsible for Dealer’s minimum and targeted quotas. Must influence and communicate progress so that the Dealer is aware of status changes and or progress.**

**o DBDM is responsible to expose, train and assist in launches of new sellable products to all Dealers in their division.**

**Dealer Communication**
- **DBDM is responsible to notify relevant managers about Dealer boarding, terminat