Customer Experience Service
hace 4 días
Requisitos para el puesto
Conocimiento en procedimiento de Customer Journey
Manejo de CRM
Identificar el ciclo de vida de clientes y cómo generar una experiência consistente.
Principales responsabilidades del puesto
Crear y ajustar Customer Jorney para mejorar el servicio
Diseñar en conjunto con otras áreas procedimientos y políticas.
Evaluar métricas de medición de satisfacción de clientes
Permear la cultura de servicio en la organización en función a la experiência del cliente.
Prestaciones y beneficios adicionales
Prestaciones superiores de ley
Contratación directa por la empresa
Apoyo de servicio de comedor
Tipo de puesto: Tiempo completo
Salario: $25,000.00 - $30,000.00 al mes
Beneficios:
- Vacaciones superiores a las de ley
Horario:
- Turno de 10 horas
Pago complementario:
- Bono de asistencia
- Bono de puntualidad
Pregunta(s) de postulación:
- ¿Tienes experiência como Gerente o Jefe de experiência del servicio al cliente?
Idioma:
- Inglés (Deseable)
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