Intake

hace 2 semanas


Guadalajara, México Intugo A tiempo completo

_**Position Overview**_

This role provides high-quality telephonic support to potential new law firm or attorney clients through a structured legal intake process. The intake specialist will follow a standardized procedure to collect case-related information, document responses accurately, and perform timely follow-ups to support client engagement.
- **Key Responsibilities**:_
- Handle inbound legal inquiries from potential clients via phone and electronic channels.
- Conduct multiple follow-up calls to ensure successful contact with potential clients.
- Engage contacts in a detailed intake conversation to assess legal eligibility, using a predefined questionnaire.
- Send legal documents for electronic signature and follow up to ensure timely completion.
- Collaborate with team members to share best practices and improve client intake experience.
- **Training & Schedule**:_
- **Training Hours**: 8:00 AM to 4:00 PM (GDL time), lasting 1-2 weeks
- **Regular Schedule**: Monday to Friday, 7:00 AM to 4:00 PM
- **Operating Hours**: 7:00 AM to 7:30 PM
- **Compensation & Benefits**:_
- **Monthly Base Salary**: $16,000 MXN
- **Net Take-Home (Approximate)**: $13,800 MXN
- **Performance Bonus**: Up to $5,100 MXN per month
- Based on individual metrics (intake volume and perfect attendance)
- Bonus paid monthly
- **Additional Benefits**:_
- **Food Stamps**: $1,500 MXN/month
- Must start by the 5th of the month to qualify for payment the following month
- **Savings Fund**: 4%
- **Christmas Bonus**: 15 days (increases by 1 day per year, up to 21 days)
- **Legal Benefits**: Includes paid vacation, IMSS, profit sharing, and all other applicable benefits under Mexican labor law

Tipo de puesto: Tiempo completo

Sueldo: $16,000.00 - $20,000.00 al mes

Beneficios:

- Seguro de vida
- Vales de despensa

Pago complementario:

- Bono de productividad

Tipo de jornada:

- Turno de 8 horas

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial


  • Intake

    hace 2 semanas


    Guadalajara, México Intugo A tiempo completo

    WE ARE LOOKING FOR YOUR TALENT!! QUALIFICATIONS: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES. -...

  • Intake

    hace 6 días


    Guadalajara, México Intugo A tiempo completo

    WE ARE LOOKING FOR YOUR TALENT!!QUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.-...

  • Intake Representative

    hace 3 semanas


    Guadalajara, México Intugo A tiempo completo

    _ADVANCED ENGLISH SKILLS REQUIRED_- HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.**RESPONSIBILITIES**:- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.- MAKE MULTIPLE FOLLOW-UP...

  • Intake Representative

    hace 3 semanas


    Guadalajara, México Intugo A tiempo completo

    _**JOB DESCRIPTION**:_Premier Disability Services is looking for Intake Representatives to join our growing team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. This position provides high-quality telephonic support to potential new law firm/attorney customers...

  • Aba Intake Coordinator

    hace 7 días


    Guadalajara, México OperationsArmy A tiempo completo

    **Job Title: ABA Intake Coordinator**(Applied Behavior Analysis | Autism Care)** The **ABA Intake Coordinator** **(Applied Behavior Analysis | Autism Care)** serves as the first point of contact for prospective families seeking care. This role is critical in shaping the family's initial experience by ensuring that all necessary information is gathered...


  • Guadalajara, México INTUGOC A tiempo completo

    Intake Representative Agent**Location**: Guadalajara**Qualifications**:- Strong multitasking abilities and a keen eye for detail in a high-paced environment.- Basic computer skills, including a working knowledge of Windows, internet, and web browsers.- Being fluent in both English and Spanish is an advantage.**Work Schedule**:- **Training**: Monday to...

  • Bilingual Intake Agent

    hace 33 minutos


    Guadalajara, Jalisco, México Intugo A tiempo completo

    ADVANCED ENGLISH SKILLS REQUIRED (C1 OR C2 LEVEL)HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIREDTHIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.RESPONSIBILITIES:- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.- MAKE MULTIPLE...

  • Intake Coordinator

    hace 1 semana


    Guadalajara, México Dream Big Children's Center A tiempo completo

    **Job purpose** Dream Big Children’s Center is seeking an Intake Coordinator to join our team. As the Intake Coordinator you will be the first point of contact for clients looking for services. You will share the Dream Big vision, goals and program with families allowing them to conceptualize how Dream Big will positively impact their child’s life. You...


  • Guadalajara, México AstraZeneca A tiempo completo

    **Local Case Intake Team Leader -** **Global Business Services** **Location: Guadalajara** **Strong English & Portuguese communication skills required.** ***Must Submit Resume in English** **Positions are open to Mexican Citizens and official residents of Mexico.** **About the AstraZeneca** AstraZeneca is a global, innovation-driven biopharmaceutical...

  • Intake Specialist

    hace 1 semana


    Guadalajara, México Viva Engage A tiempo completo

    **Vacante para la empresa Viva Engage en Guadalajara, Jalisco**: **PLEASE APPLY USING THIS LINK**:* Please read before applying. This is a position that requires several things, including previous job experience as well as being fully bilingual in Spanish and English (Read, Write and Speak) **Requirements**: - ** English fluency, able to read, write and...