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hace 4 semanas
WE ARE LOOKING FOR YOUR TALENTQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.- BILINGUAL - ENGLISH/SPANISH A PLUS.SHIFT:TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)SCHEDULED MONDAY TO FRIDAY 7:00 AM - 4:00 PMOPERATION HOURS 7AM-7:30PM.SALARY AND BENEFITS: MONTHLY BASE SALARY $16000MONTHLY NET $13 800 - MONTHLY GROSS PERFORMANCE BONUS UP TO $5,100 METRICS BASED ON INTAKES AND PERFECT ATTENDANCE TO BE ELEGIBLE.BONUS WILL BE PAYED ONCE A MONTH. $1500 FOOD STAMPS (EMPLOYEE NEEDS TO START AT LEAST THE 5TH DAY OF THE MONTH TO RECEIVE PAYMENT THE FOLLOWING MONTH)4% SAVINGS STAMPS15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARERESPONSIBILITIES:- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.- UPON SUCCESSFUL CONTACT, DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.- COLLABORATE WITH TEAM MEMBERS TO DETERMINE BEST PRACTICES AND PROVIDE THE BEST EXPERIENCE FOR ALL INTAKE CONTACTS.. THEY CHECKED THE HEADCOUNT AND DO NOT NEED THIS POSITIONLOCATION:NEXT TO PLAZA DEL SOLTipo de puesto: Tiempo completoSueldo: $16,000.00 - $20,000.00 al mesBeneficios:- Seguro de vida- Vales de despensaPago complementario:- Bono de productividadTipo de jornada:- Turno de 8 horasLugar de trabajo: Empleo presencial
