Accounts Receivable Collections Specialist

About the Position:
The AR Collections Specialist should have a minimum of 1 years’ experience with a well-established company. The AR Collections Specialist will be responsible for collections of outstanding accounts receivable from the existing client base. This individual will work in a strong team environment with excellent corporate culture within a multiple entity, multi-currency environment. This position is critical to the department's success in decreasing the corporate DSO.

Job Responsibilities:

- Provides customer service regarding collection issues, process customer payments, process and review customer reconciliations, resolve client discrepancies and short payments
- Responsible for monitoring and maintaining accounts, conducts outbound collection calls in a professional manner to improve customer relations
- Accountable for resolving client-billing problems and decrease accounts receivable delinquency
- Collects customer payments in accordance with payment due dates and provides timely follow-up on payment arrangements
- Identifies issues attributing to customer account delinquency and determines actions to be conducted towards resolution including coordinating with other internal departments.
- Coordinates with internal departments including Operations, Sales and Senior Management when necessary to resolve and accelerate the collection process.
- Establishes and maintains effective working relationships with Operations and Sales Departments
- Maintain integrity of accounting receivable collections pertaining to all entities
- Ensure financial records are maintained in compliance with accepted policies and procedures, including document storage for reports and working papers.
- Serve as a day-to-day contact for staff, management, and other departments
- Performs other duties as assigned.

**Requirements**:
Essential Education / Experience:

- Bachelor’s degree
- 1+ years related business experience in a mid-market business
- Bilingual English-Spanish

Essential Skills & Competencies:

- Excellent communication skills, both written and verbal -English
- Problem solving and Analytical skills required
- Ability to work independently and to adapt to a fast-paced environment
- Proficiency in Microsoft Office including Excel, Outlook, Teams, and Word
- Keen analytical aptitude and an ability to work on varied assignments under tight deadlines.
- Ability to create and implement effective processes & procedures.
- Strong attention to detail and follow-up
- Experience with international transactions and foreign currency accounts receivable
- Team player

**Benefits**

Compensation and Benefits:

- Full Time Position - Monday-Friday 8:00am-6:00pm with occasional need to work beyond designated hours.
- Exempt position - wages commensurate with experience
- Benefits according to current labor law

Single Digits provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Single Digits complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Single Digits does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.