Supervisor de Call Center

hace 2 días

Tijuana, México PromoCall A tiempo completo

**JOB DESCRIPTION**

**About the campaign**:
We help people to get out of debt by offering a program that helps them settle their debt with credit cards and personal loans with up to 60% discount and no interest.

**Job position name**:

- Supervisor for Call Center

**Job position purpose**:

- Communicate organizational needs, oversee employees’ performance, provide guidance, support, identify development needs and manage the reciprocal relationship between staff and the organization so that each is successful

**Requirements**:

- **Supervisor experience in a CALL CENTER IS A MUST**:

- Call Center Sales Experience
- Management Experience
- Retention Experience
- CRM Experience
- Excel experience

**Schedule and job proposal**:

- $ 5,500 weekly base salary
- Monday - friday 7:30 am - 5:00 pm

**Bonuses and commissions**:

- $ 50 dlls productivity bonus
- $ 500 punctuality and attendance weekly bonus

**Hours - lunch & breaks**:

- 30 minutes for lunch
- 30 minutes for break

**Benefits**:

- IMSS
- Infonavit
- Afore
- Vacations
- Aguinaldo
- Paid holidays

**Salary**: $5,500.00 - $8,000.00 per week

**Experience**:

- Administración de personal: 1 year (preferred)
- Llamadas en frío: 1 year (preferred)
- Supervisión de personal: 1 year (preferred)
- Supervisor de Call Center: 1 year (preferred)
- Experiencía en Call Center: 1 year (preferred)

**Language**:

- Inglés (preferred)

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