Junior Technical Support

hace 2 semanas

Desde casa, México INTEL 471 A tiempo completo

**Company Overview**:
Intel 471 empowers enterprises, government agencies, and other organizations to win the cybersecurity war using near-real-time insights into the latest malicious actors, relationships, threat patterns, and imminent attacks relevant to their businesses. Founded in 2014, Intel 471 provides comprehensive intelligence and monitoring on threat actors. The company’s centralized TITAN platform enables intelligence and security professionals to access structured information, dashboards, timely alerts and intelligence reporting via web portal or API integration.

Our pedigree is unmatched and we count upon a team with experience operating in the intelligence services, military, law enforcement and private threat intelligence companies in nearly every continent on earth.

**The Role**:
Intel 471 is looking for a Junior Technical Support (Python) to join our world-class team. The role is located in Europe on a remote basis. The mission of Intel 471 is to protect your organization, your products, your assets and your people. We are building an actor-focused cyber threat intelligence SaaS product. From the customer perspective, we offer an online portal and API that allows them to consume, query, analyze and visualize multiple sources of cyber threat intelligence information.

**Key Duties & Responsibilities**:

- System monitoring, issue escalation
- Scraping assets monitoring and support
- Support existing and add new data sources for scraping
- Writing reports on system status and possible issues
- Running scrapers on-demand

**Education, Experience & Qualifications**:

- Be a fast learner, attentive to details
- Knowledge of Python (OOP, default libraries)
- Understanding of HTML
- Experience working with a CLI
- Be confident and able to fully converse in English for day to day communication
- You should have a strong ownership, passion, and love for solving problems
- Good knowledge of SQL, experience in writing queries

**Preferable**:

- Experience with selectors: CSS, XPath
- Frameworks: Selenium, Django (basic knowledge)
- Networking: HTTP, SSH, proxies, etc.
- Understand what Tor is

**Benefits**:

- Competitive compensation
- Remote-friendly culture
- Wellness programs
- Employee recognition program
- A variety of professional development opportunities
- Inclusive culture focused on people, customers and innovation

**Our Culture**:
The Intel 471 team is constantly growing and is always on the lookout for talented professionals who seek to operate on the forefront of the fight against threat actors impacting our customers and partners. Our culture of humility and quiet professionalism is a core attribute of Intel 471 and everyone within it. Our culture is collaborative, supportive and fast-paced. We're a mission-driven company. We're looking for talented, 'can-do' minded people with a passion for always doing the right thing.

We believe in supporting a progressive culture that allows all our people to be themselves, enjoy exciting opportunities and grow with us. That's why our culture is founded on our core values of openness, inclusion, integrity and client focus, which set the tone for how we work together and treat each other in order to empower us all - and foster a unique team spirit. View our Culture Guide to find out more about us and what it’s like to work for Intel 471

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