Customer Service Analyst

Job Description: Customer care Agent **Skills**: - Excellent English and Spanish communication skills - Proven Customer Support experience or experience as Client Service Representative - Ability to appreciate the customers perspective showing empathy. - Active listening to fully engage the customer with their concerns. - Ability to multi-task - Computer...

Customer care Agent**Skills**:- Excellent English and Spanish communication skills- Proven Customer Support experience or experience as Client Service Representative- Ability to appreciate the customers perspective showing empathy.- Active listening to fully engage the customer with their concerns.- Ability to multi-task- Computer and online navigating...

Empresa dedicada a la inyección de plástico esta en busqueda de una persona para el área de Customer Service.**Actividades**:- Registro y seguimiento a órdenes de compra de clientes- Seguimiento a facturación y pago de las ordenes de compra.- Registro de facturas en los portales de clientes.- Seguimiento a la producción para el cumplimiento de las...

Customer Service Analyst 2-220001RB **Applicants are required to read, write, and speak the following languages**: English, Portuguese **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...

Responsibilities:- Import of new material numbers, and establishment of basic information (mode of incoming and outgoing goods, storage environment, etc.) in the system.- Deepen cooperation with customers (including BU and CMI suppliers) to promote RMA reverse logistics and other businesses.- Expansion of value-added services in warehouses, such as heavy...

**Responsibilities**:- Build loads/set appointments in appropriate program (Plus, JDE).- Enter all necessary information to ensure data integrity.- Trace and trace for on time pickups and deliveries and update TMW or XPM times/SD comments.- Set pick-up and delivery appointments with warehouses.- Communicate with internal and external groups, especially on...

Responsibilities: - Import of new material numbers, and establishment of basic information (mode of incoming and outgoing goods, storage environment, etc.) in the system. - Deepen cooperation with customers (including BU and CMI suppliers) to promote RMA reverse logistics and other businesses. - Expansion of value-added services in warehouses, such as heavy...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

**Service Desk Analyst Responsibilities**:- Testing and analyzing IT system and software performance.- Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.- Preparing training manuals and FAQ materials for...

**PRIMARY REPONSIBILITIES**- Ensure timely, professional, and brand-aligned responses to customer inquiries regarding orders, deliveries, and product care.- Oversee daily service metrics (i.e., response time, satisfaction scores, order accuracy) and implement improvements as needed.- Collaborate with Sales, Operations, and Design teams to ensure a seamless...