Customer Service Rep
hace 1 semana
Responsibilities:- Import of new material numbers, and establishment of basic information (mode of incoming and outgoing goods, storage environment, etc.) in the system.- Deepen cooperation with customers (including BU and CMI suppliers) to promote RMA reverse logistics and other businesses.- Expansion of value-added services in warehouses, such as heavy industry, sorting and relabeling.- Handling of aged and defective products.- Coordination with customers (including CMI suppliers) to coordinate the process of returning goods to the port.Billing Processing:- Classification and verification of billing report data, such as storage service fees and storage fees, and tracking rate approval by BU.- Statistics and summary of billing data for value-added services in warehouses (heavy industry, sorting, relabeling, IQC, etc.).- Assisting customers in handling billing exceptions.Improve customer satisfaction:- Assistance in handling large exceptions and customer complaints.- Maintenance of relationships with customers, with implementation of a mechanism of periodic visits.- Customer satisfaction survey through monthly and quarterly return visits, with a satisfaction rate of over 95%.Pay: $10,197.16 - $21,160.22 per monthWork Location: In person
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Customer Service Rep
hace 1 semana
Parque Industrial Guadalajara, México Jusda USA Hon Hai Foxconn Group A tiempo completoResponsibilities: - Import of new material numbers, and establishment of basic information (mode of incoming and outgoing goods, storage environment, etc.) in the system. - Deepen cooperation with customers (including BU and CMI suppliers) to promote RMA reverse logistics and other businesses. - Expansion of value-added services in warehouses, such as heavy...
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Customer Service Representative
hace 2 semanas
Parque Industrial Tecnológico, México TCS A tiempo completoJob Description: Customer care Agent **Skills**: - Excellent English and Spanish communication skills - Proven Customer Support experience or experience as Client Service Representative - Ability to appreciate the customers perspective showing empathy. - Active listening to fully engage the customer with their concerns. - Ability to multi-task - Computer...
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Customer Service Rep I
hace 3 semanas
Guadalajara, México Glidewell Guadalajara A tiempo completo**_Customer Service Representative I_****P****osition****R****eports****T****o***:Designated Supervisor or Manager**P****osition directly supervises***:No one**Job division**:Customer Experience**O****ver-****T****ime****S****tatus***:Non-Exempt**P****urpose****O****f****P****osition***:To provide high-quality customer service and serve as liaison between...
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Customer Service Rep I
hace 2 semanas
Guadalajara, Jalisco, México Vishay A tiempo completoGuadalajara, MX, Mexico | Customer AccountsJob DescriptionManaging or performing Customer Service related CS operations, in an assigned organization (locally or Shared Service). Implementing or supporting CS related infrastructure development projects (e.g., new CS delivery concepts, trainings). Preparing, reviewing, completing and booking customer...
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Csr - Customer Service Representative
hace 2 semanas
Parque Industrial Tecnológico, México technical systems A tiempo completoCustomer care Agent**Skills**:- Excellent English and Spanish communication skills- Proven Customer Support experience or experience as Client Service Representative- Ability to appreciate the customers perspective showing empathy.- Active listening to fully engage the customer with their concerns.- Ability to multi-task- Computer and online navigating...
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Customer Service
hace 2 semanas
Parque Industrial Querétaro, México Mexico Yusei Machinery A tiempo completoEmpresa dedicada a la inyección de plástico esta en busqueda de una persona para el área de Customer Service.**Actividades**:- Registro y seguimiento a órdenes de compra de clientes- Seguimiento a facturación y pago de las ordenes de compra.- Registro de facturas en los portales de clientes.- Seguimiento a la producción para el cumplimiento de las...
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Customer Service Analyst
hace 4 días
Parque Industrial Guadalajara, México Inteliteam A tiempo completo**Descripción completa del empleo** En Inteliteam somos especialistas en gestión de capital humano, conectando talento con las organizaciones que impulsan el crecimiento y la innovación. Ofrecemos soluciones integrales en reclutamiento, selección, administración de personal y consultoría, siempre con un enfoque estratégico y...
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Customer Service
hace 2 semanas
Parque Industrial los Fuentes, México VALUTECH OUTSOURCING S.A DE C.V A tiempo completo**Responsibilities**:- Build loads/set appointments in appropriate program (Plus, JDE).- Enter all necessary information to ensure data integrity.- Trace and trace for on time pickups and deliveries and update TMW or XPM times/SD comments.- Set pick-up and delivery appointments with warehouses.- Communicate with internal and external groups, especially on...
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Warranty Supervisor
hace 1 semana
Parque Industrial Zaragoza, México Brown Jordan A tiempo completo**PRIMARY REPONSIBILITIES** - Ensure timely, professional, and brand-aligned responses to customer inquiries regarding orders, deliveries, and product care. - Oversee daily service metrics (i.e., response time, satisfaction scores, order accuracy) and implement improvements as needed. - Collaborate with Sales, Operations, and Design teams to ensure a...
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Warranty Supervisor
hace 1 semana
Parque Industrial Zaragoza, México Brown Jordan A tiempo completo**PRIMARY REPONSIBILITIES**- Ensure timely, professional, and brand-aligned responses to customer inquiries regarding orders, deliveries, and product care.- Oversee daily service metrics (i.e., response time, satisfaction scores, order accuracy) and implement improvements as needed.- Collaborate with Sales, Operations, and Design teams to ensure a seamless...