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Global Desktop Engineer

hace 3 semanas

Ciudad de México CDMX Hitachi Vantara Corporation A tiempo completo

**Our Company**

We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data.

If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.

**The team**

The Desktop Engineering Team is responsible for designing, implementing, and maintaining the organization's desktop infrastructure. This includes deploying operating systems, managing software distribution, ensuring security compliance, and providing technical support to optimize user experience. The team works closely with IT and security departments to implement robust solutions that enhance productivity while safeguarding the network. By leveraging automation tools and staying up to date with emerging technologies, the Desktop Engineering Team ensures the seamless operation of desktop environments, meeting the organization's evolving technical needs and delivering a stable, secure computing environment for end users.

***The role**

The Desktop Engineer plays a critical role in managing and supporting the organization's Windows desktop infrastructure. Primarily using Microsoft Intune, the engineer is responsible for the deployment, configuration, and maintenance of Windows operating systems, software, and hardware across all desktop environments. Key duties include troubleshooting Windows-specific technical issues, ensuring security patches and updates are applied, and optimizing system performance to enhance user experience. They collaborate with IT and security teams to implement solutions that align with business needs while adhering to security protocols. The role involves managing user access, installing software, and automating tasks using Intune and other tools to streamline processes. Strong problem-solving skills, multitasking, and excellent communication are essential for assisting end users with various technical challenges, ensuring that the organization's Windows desktop systems are stable, secure, and efficient.

**What you'll bring**
- Strong expertise in Windows OS deployment, configuration, and troubleshooting.
- Hands-on experience with Microsoft Intune for device management and automation.
- Proficiency in managing security updates, patching, and software distribution.
- Knowledge of Active Directory, and networking protocols.
- Ability to automate repetitive tasks using scripting languages like PowerShell.
- Ability to collaborate with cross-functional teams, including IT and security.
- Strong attention to detail and ability to manage multiple projects simultaneously.

**About us**

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfill your purpose and achieve your potential.

LI-BA2

**Championing diversity, equity, and inclusion**

**How we look after you**

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
- We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic._ **Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.