Customer Success Intern

hace 4 días

Ciudad de México CDMX AIRudder Technology MX S.A. De C.V. A tiempo completo

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Language requirement: English and Spanish

Job Responsibilities:
The Customer Success Manager (CSM) is responsible for delivering the expected value to enterprise clients after the project enters, and completing client renewals. This requires the CSM to have a sufficient understanding of the product and the customer. Therefore, your job arrangement will include two parts:
1. Assist the CSM in delivering voice AI/chatbot projects to help you gain a better understanding of the product and solutions.
2. Assist in collecting and analyzing project data, participating in direct communication with customers to help you gain a better understanding of enterprise needs and company operations.

Job Requirements:
1. Priority given to those with relevant internship experience
2. Able to commit to at least four days of internship per week, with a preference for those able to intern for six months or longer
3. On-site internship preferred
4. Excellent communication skills and a spirit of cooperation, with a willingness and ability to solve problems
5. Good adaptability and customer service spirit
6. Proficient in computer office software such as PPT/Excel
7. Familiar with data analysis tools and methods, able to use SQL and Excel to complete data analysis and reporting.

**Job Type**: Internship
Contract length: 6 months

Pay: $450.00 - $850.00 per day

Application Question(s):

- Could you accept working from office?

**Language**:

- English (required)
- Spanish (required)

Work Location: In person

  • Customer Success Specialist

    hace 23 horas

    Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completo

    SOBRE NOSOTROSCustomer Intelligence Inc.es una empresa de consultoría profesional y servicios de marketing que ofrece soluciones innovadoras para ayudar a nuestros clientes a alcanzar crecimiento sostenido. Aunque CI está especializada en el sector financiero, también colaboramos con clientes de diversos segmentos, incluyendo marcas de pago, sistemas de...

  • Customer Success Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completo

    ABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...

  • Customer Success Trainer

    hace 2 días

    Ciudad de México, Ciudad de México Doctoralia México A tiempo completo

    At Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and...

  • Customer Success Trainer

    hace 2 días

    Ciudad de México, Ciudad de México Docplanner A tiempo completo

    Company Description At Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify...

  • Customer Success Trainer

    hace 2 días

    Ciudad de México, Ciudad de México DocPlanner A tiempo completo

    Company DescriptionAt Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify...

  • Customer Success Specialist

    hace 6 días

    Ciudad de México Customer Intelligence Inc. A tiempo completo

    ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...

  • Customer Success Specialist

    hace 6 días

    Ciudad de México Customer Intelligence Inc. A tiempo completo

    ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...

  • Manager, Customer Success

    hace 4 días

    Ciudad de México, CDMX Gigamon A tiempo completo

    At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

  • Customer Success

    hace 1 semana

    Ciudad de México, Ciudad de México Pro Coffee Gear A tiempo completo

    Job Title: Customer SuccessLocation: Remote (Global)Company: Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving...

  • Customer Success Associate

    hace 2 semanas

    Ciudad de México, CDMX Qualtrics A tiempo completo

    At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...