Sr Specialist, Program Operations

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are**

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:
This position supports the delivery of Warner Bros. Discovery Original programming for worldwide business deals, spanning EST, SVOD, TVOD, AVOD, FAST, linear networks, airlines, and other distribution vehicles. This role will be responsible for ensuring the timely distribution of content (digital media and related ancillary assets in various foreign languages and technical formats).

% Time Spent on The Daily
- Under general supervision and as assigned by the line Manager, the Sr. Analyst coordinates the creation and delivery of assets to vendors, and WBD affiliates, for multiple WBD businesses. The assets delivered include all Warner Bros Discovery original content, which is received around the globe for intercompany (e.g Max), and 3rd party licenses and affiliates.
- This work includes:

- asset research, movement of assets, writing media delivery orders for

preparatory and final delivery,
- working with key business data such as air schedules
- liaising with media vendors performing conform/duplication and technical

packaging,
- troubleshooting technical problems related to content deliverables and ensuring

timely delivery of content.
- Manage incoming alerts from 3rd party vendors and determine escalation paths

(as needed) based on the nature of the issue.
- Act as the initial point of contact on assigned orders for the recipients and

applicable vendors in the event of exceptions/rejections to ensure on time

delivery of assigned work. Work with internal technical and operational teams

to resolve as well.
- Involvement with client on-boarding workflows may also be necessary. % Time Spent on The Daily 85%
- Work closely with Line Manager in all day to day servicing activities, ensuring a clear flow of communication. 15%

Qualifications & Experiences:

- Minimum 5 years’ experience managing and supporting file-based workflows within a media organization, post-production facility or equivalent.
- High level knowledge of technical workflows for media encoding, QC, metadata management and distribution.
- Proven high-level knowledge of broadcast material formats (tape/file/audio) duplication, file formats, and component-based media packages.
- The role is heavily administrative therefore clear, concise communication both in writing and verbally is a pre-requisite.
- Strong business English is necessary.

Not Required but preferred experience:

- Bachelor’s degree
- Experience with Xytech systems is plus
- Hands on experience working with third party vendors for the production and distribution of consumer content.
- Experience with technical and descriptive metadata for large global platforms such as Amazon PV, Netflix, Apple, Google, is ideal.
- Experience working with globally dispersed teams and timezones is ideal.
- Experience with analyzing data a plus

**How We Get Things Done**

**Championing Inclusion at WBD